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招聘職位
- 職位性質(zhì)：全職
- 工作地區(qū)：浙江省金華市
- 招聘人數(shù)：1人
- 學(xué) 歷：不限
- 工作經(jīng)驗(yàn)：1年以上
- 提供食宿：提供食宿
- 年齡要求：24-30
- 計(jì)算機(jī)能力：不限
- 語(yǔ)言要求：不限
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷：不限
- 薪資待遇：4千-5千
- 職位有效期：2026-05-22至2026-08-23
職位：Floor Supervisor 樓層主管(已停止招聘)
崗位職責(zé)/職位描述
SPECIFIC DUTIES 工作任務(wù) :· Arrange associates' daily tasks reasonably and fairly.
合理、公正地安排員工的日常工作
· Conduct daily floor briefing.
進(jìn)行每日樓層會(huì)議。
· Inspect assigned guestrooms. Strictly according to hotel standard and ensure all the guestrooms are clean with all facilities properly operating.
檢查指定的客房。嚴(yán)格按照酒店標(biāo)準(zhǔn)，確保所有客房清潔，各項(xiàng)設(shè)施正常運(yùn)行。
· Inspect all check out guestrooms and update room status timely for selling.
檢查所有退房的客房，及時(shí)更新客房狀態(tài)以便銷售。
· Be in charge of associates' training and coaching.
負(fù)責(zé)員工的培訓(xùn)和指導(dǎo)。
· Inspect and ensure all associates make guestrooms according to procedures.
檢查并確保所有員工按照程序打掃客房。
· Report all maintenance needs to Engineering timely and follow up the outcome.
及時(shí)向工程部報(bào)告所有維修需求并跟蹤結(jié)果。
· Ensure all the Lost and Found extending to housekeeping office in the day. Any deferred extending is strictly forbidden.
確保所有的失物招領(lǐng)物品在當(dāng)天送到客房部。嚴(yán)禁延期上交。
· Handle guest complaint. It is essential to achieve guest satisfaction. Meanwhile, the floor supervisor shall inspect and give instant feedback to quest request.
處理客人投訴。達(dá)到客人的滿意是至關(guān)重要的。同時(shí)，樓層主管應(yīng)檢查并及時(shí)反饋任務(wù)要求。
· Record daily special issues on the office log book and prepare the following up list for the next shift.
將每天的特殊問題記錄在辦公室日志上，并為下一個(gè)班次準(zhǔn)備以下清單。
· Evaluate associates' performance.
評(píng)估員工的表現(xiàn)。
· Other assignments direct by the superiors.
上級(jí)交辦的其他工作。
