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招聘職位
- 職位性質：全職
- 工作地區：浙江省金華市
- 招聘人數：1人
- 學 歷：不限
- 工作經驗：1年以上
- 提供食宿：提供食宿
- 年齡要求：24-30
- 計算機能力：不限
- 語言要求：不限
- 國際聯號工作經歷：不限
- 薪資待遇：4千-5千
- 職位有效期：2026-03-13至2026-06-18
職位：Floor Supervisor 樓層主管(已停止招聘)
崗位職責/職位描述
SPECIFIC DUTIES 工作任務 :· Arrange associates' daily tasks reasonably and fairly.
合理、公正地安排員工的日常工作
· Conduct daily floor briefing.
進行每日樓層會議。
· Inspect assigned guestrooms. Strictly according to hotel standard and ensure all the guestrooms are clean with all facilities properly operating.
檢查指定的客房。嚴格按照酒店標準，確保所有客房清潔，各項設施正常運行。
· Inspect all check out guestrooms and update room status timely for selling.
檢查所有退房的客房，及時更新客房狀態以便銷售。
· Be in charge of associates' training and coaching.
負責員工的培訓和指導。
· Inspect and ensure all associates make guestrooms according to procedures.
檢查并確保所有員工按照程序打掃客房。
· Report all maintenance needs to Engineering timely and follow up the outcome.
及時向工程部報告所有維修需求并跟蹤結果。
· Ensure all the Lost and Found extending to housekeeping office in the day. Any deferred extending is strictly forbidden.
確保所有的失物招領物品在當天送到客房部。嚴禁延期上交。
· Handle guest complaint. It is essential to achieve guest satisfaction. Meanwhile, the floor supervisor shall inspect and give instant feedback to quest request.
處理客人投訴。達到客人的滿意是至關重要的。同時，樓層主管應檢查并及時反饋任務要求。
· Record daily special issues on the office log book and prepare the following up list for the next shift.
將每天的特殊問題記錄在辦公室日志上，并為下一個班次準備以下清單。
· Evaluate associates' performance.
評估員工的表現。
· Other assignments direct by the superiors.
上級交辦的其他工作。
