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招聘職位

    職位:Lounge Trainee 大堂吧實習生(已停止招聘)

  • 職位性質:實習
  • 工作地區:浙江省金華市
  • 招聘人數:1人
  • 學  歷:不限
  • 工作經驗:不限
  • 提供食宿:不限
  • 年齡要求:不限
  • 計算機能力:不限
  • 語言要求:不限
  • 國際聯號工作經歷:不限
  • 薪資待遇:2.6千-2.6千
  • 職位有效期:2026-03-07至2026-06-14

崗位職責/職位描述

MAJOR RESPONSIBILIES 責任概要 :

Greet and serve the guest by Marriott standards of food and
beverage quality, presentation and sanitation, and in a gracious and
professional manner. Display aggressive hospitality through positive
personality with both guest and fellow associates. Take pride in all facets of
service with a clean professional appearance and keep a sparkling clean dining
room at all times.
用萬豪的標準去歡迎和服務客人,提供給客人高質量的食物和酒水,做個親切有禮的主人。在客人和同事面前都要展示出有禮貌的,有上進心的一面。在任何時候都要展現出干凈利落的專業的服務和保持燦爛的笑容。

SPECIFIC DUTIES 工作任務 :

1.
Follow
all Marriott policies and procedures.
遵守所有萬豪的政策和程序。

2.
Comply
with the “clean as you go” policy.
完成“所到之處無一物”的原則。

3.
Report
to work on scheduled days at the scheduled time.
按照工作時間表按時上班。

4.
Report
to work in uniform following all appearance standards.
上班時遵守儀容儀表和制服制度。

5.
Work
as a TEAM.
工作中保持團隊精神。

6.
Follow
all safety policies to ensure a safe work area.
遵守所有安全制度,以塑造一個安全的工作環境。

7.
Honour all reasonable work-related requests made by a manager or
supervisor, which may be outside your normal job activities, to achieve
complete guest satisfaction and service throughout the Hotel.
尊重所有來自經理和主管合理的相關工作請求,即使超出你的工作范圍,也要達到使客人滿意為整個酒店服務。

8.
Check
out with your supervisor before leaving your station or the floor for any
reason.
因為任何理由離開你的工作崗位之前先匯報你的主管。

9.
Check
your station, prior to opening, for cleanliness of tables and chairs, proper
set-up of salt and pepper, sugar, ashtrays, flowers, lamp, clean cutlery and
glassware.
檢查你的工作區域,把最先要打開的都打開,清潔桌子椅子,準備好鹽,胡椒,糖,煙灰缸,花瓶,餐具和杯子。

10.
Do
all necessary opening and closing side work according to the side work
schedule.
做好所有必要的開檔和關檔的工作記錄表。

11.
Have
all necessary tools ready: tray, pen, bus towel, corkscrew, etc.
準備好所有必要的工具:托盤,筆,紙巾,酒刀。等等。

12.
Develop
a complete knowledge of menu items, their garnish, contents and preparation
methods. Be ready to answer any guest questions about the menu in a positive
and concise way. Know the use records.
熟悉菜單上的各項菜,他們的裝飾,內容和調制品。準備正確的簡明扼要的回答客人提出關于菜單上的問題。

13.
Operate
the Point of Sale terminal correctly and follow all Marriott check-closing
procedures.
正確運行銷售終端的要點并且遵守所有萬豪收檔程序。

14.
Practice
aggressive hospitality and use Suggestive Selling techniques when taking
guest’s order.
當為客人點單時試著用積極的親切的銷售技巧來建議客人。

15.
Develop
a good knowledge of beverages, liquors, and wine service.
發展酒品,酒類和服務酒的知識。

16.
Pick
up and present food and beverages according to standard service procedures.
Properly bus the table throughout the meal. By dessert, all condiments, dirty
dishes and silverware should be cleared, except sugar and appropriate
silverware and beverage glasses that are not empty. Pay special attention to
finer points of service, i.e., replacing ashtrays, water glasses filled,
checking back just after serving entrée, keeping proper posture and being
personable, but limiting conversation.
根據服務程序的標準跑菜和上菜。在整個用餐過程中適當擺放餐桌。上甜品時,所有調味品,臟盤子和餐具必須換干凈的,除了糖和適當的餐具還有飲料杯不能為空。特別注意服務的要點,比如,放回煙缸,上茶,上完主菜后再檢查,保持適當的儀態,不要閑談。

17.
Clean
and reset the table according to standard procedures.
根據服務流程的標準清潔并重新擺臺。

18.
Chewing
gum or smoking is not allowed while on duty.
上班時間不能吃口香糖和抽煙。

19.
Attend
all meetings or training seminars as required.
參加所有的必要的會議和培訓討論。

20.
Study
and follow the Associate’s Training Manual.
學習并遵守員工手冊。
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