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崗位職責/職位描述

工作職責：
? Provide for guest’s luggage storage needs by accepting, tagging and retrieving checked luggage. Assist door and bell staff during the check－in and check－out peak periods
? 負責為客人行李存儲需求提供服務，接收，標注和領取行李。在入住和退房高峰期時協助門僮和應接服務員的工作。

任職資格：
? Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked
? 主動協助客人提重包裹、拿衣服、提手提箱等，向客人提供禮貌和迅速的協助。
? Maintain a willingness to please attitude and give undivided attention to any approaching guest
? 保持令人愉悅的態度并專心接待每位到來的客人。
? Adhere to guest checking in and checking out procedures pertaining to baggage handling
? 在與行李相關的問題上，遵守客人入住和退房工作程序。