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崗位職責/職位描述

工作職責：
? This position is concerned with the physical set up and breakdown and resetting function rooms for the next day‘s business for all functions within the Hotel, and actual service to the guest during the function .
? 為宴會活動擺臺，整理并為第二天的營業重新布置廳房，在活動過程中，為客人提供服務。負責協助完成貴賓接待部在會議中心的接待工作。
? Under the direction of the Banquet Manager or Supervisor, delivers exceptional customer focused service through adherence to InterContinental Hotels Group Policies and Procedures. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.
? 在宴會經理和主管的領導下和洲際酒店集團的政策法規內，為客人提供額外的服務。圍繞洲際集團的五個核心價值觀和品牌精神：信任、正直、尊重團隊和服務促進理想的企業文化。
? To be well groomed and punctual at all times and assume a pleasant and helpful attitude towards the guest.
? 隨時都保持好的儀容儀表，用愉快的和樂意提供幫助的態度面對客人。
? Establishes and maintains effective employee working relationships
? 建立和維持有效的工作關系
? Attends and participates in daily briefings and other meetings as scheduled
? 根據日程安排參加每日例會和其他會議
? Attends and participates in training sessions as scheduled
? 根據安排參加培訓

任職資格：
? Adhere to Food and Beverage Policies and Procedures.
? 遵循餐飲部的程序制度。
? Clarifies own job responsibilities and looks for opportunities that will increase skills and job knowledge.
? 清楚自己工作的職責，尋求能提高工作技能及知識的機會。
? Understands how their role fits with others and contributes to the success of business.
? 了解同事的工作職責，配合他們的工作 ，為酒店的成功做貢獻。