- 職位性質：全職
- 工作地區：四川省成都市
- 招聘人數：1人
- 學 歷：大專
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：良好
- 語言要求：英語(良好)
- 國際聯號工作經歷：優先
- 薪資待遇：4.5千-6千
- 職位有效期：2026-04-10至2026-07-09
職位：賓客關系副經理-成都世紀城假日酒店(J12364)
崗位職責/職位描述
工作職責：
Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure
在入住期間，監察和督促客戶關系，個人化的重視和提供溫馨的服務滿足客人
Ensure Priority Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service
督促和保證所有會員能夠享受所有的福利，回頭客人和貴賓能夠享受特別的待遇和服務。
Prepare monthly report on Priority Club Rewards members.
準備會員的月度報表
Inspects all VIP rooms prior to arrival
檢查貴賓的房間
Liaise with other departments and necessary outside contracts to ensure excellent service delivery
和其它部門緊密配合提供優質服務
Input guest data into Opera history system
錄入客人數據到相關系統
Assist to promote Inter－Hotel sales and in－house facilities
協助推廣酒店銷售和設施.
任職資格：
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
擁有在與他人交往時大多數時間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。
Able to read and write English
能夠讀寫英語
Proficient in the use of Microsoft Office and Front Office System
熟練使用微軟辦公軟件和前臺系統
