施展才華
- 職位性質:全職
- 工作地區:四川省成都市
- 招聘人數:2人
- 學 歷:大專
- 工作經驗:不限
- 提供食宿:不限
- 年齡要求:不限
- 計算機能力:不限
- 語言要求:英語(一般)
- 國際聯號工作經歷:不限
- 薪資待遇:4.5千-6千
- 職位有效期:2026-04-10至2026-06-09
職位:賓客關系副經理(J13483)
崗位職責/職位描述
工作職責:? Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure
? 在入住期間,監察和督促客戶關系,個人化的重視和提供溫馨的服務最大化的滿足客人
? Ensure Priority Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service
? 督促和保證所有會員能夠享受所有的福利,回頭客人和貴賓能夠享受特別的待遇和服務。
? Prepare monthly report on Priority Club Rewards members.
? 準備會員的月度報表
? Inspects all VIP rooms prior to arrival
? 檢查貴賓的房間
? Liaise with other departments and necessary outside contracts to ensure excellent service delivery
? 和其它部門緊密配合提供優質服務
? Input guest data into Opera history system
? 錄入客人數據到相關系統
? Assist to promote Inter-Hotel sales and in-house facilities
? 協助推廣酒店銷售和設施.
任職資格:
? Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
? 擁有在與他人交往時大多數時間所使用的溝通技能;完全代表酒店,品牌和公司與顧客,員工和第三方交往的能力。
? Able to read and write English
? 能夠讀寫英語
? Proficient in the use of Microsoft Office and Front Office System
? 熟練使用微軟辦公軟件和前臺系統
