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崗位職責/職位描述

1.Lead the Housekeeping Department by developing and implementing departmental objectives in line with the hotel business objectives.
部門的目標要與酒店經營目標相一致，通過發展、實現部門目標領導客房部。

2.Supervise housekeeping operations such as cleaning and maintenance whilst ensuring compliance with all housekeeping policies, procedures, standards and satisfaction of guests’ needs.
監督客房部運營，例如清潔與維護，確保與客房部規章、程序、標準相一致，滿足客人的需要。

3.Inspect all areas and take corrective measures in order to meet Kempinski Standards in terms of cleanliness, maintenance and supply.
檢查所有地方，采取正確措施，在清潔、維修、房間用品方面以達到凱賓斯基的標準。

4.Develop, implement and continually review the policies, procedures, practices and standards.
發展、實施、檢查部門的規定、程序、實踐以及標準。

5.Select, train, develop, schedule and manage the performance of direct and indirect subordinates to ensure the efficient running of housekeeping operations.
挑選、培訓、發展下屬，管理下屬的表現，保證客房部的有效運營。