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崗位職責(zé)/職位描述

·???????? Produces the Annual Revenue Plan in conjunction with Executive Committee, Business Development Budgets and forecasts.

·?????????依據(jù)行政管理層與市場(chǎng)發(fā)展部總預(yù)算制定年度營(yíng)收計(jì)劃。

·???????? Produces, implements and monitors action plans to ensure Revenue Plan objectives are achieved.

·?????????制定并執(zhí)行與確保營(yíng)收目標(biāo)達(dá)成。

·???????? Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate.

·?????????分析現(xiàn)在與未來(lái)市場(chǎng)趨勢(shì)，整合銷(xiāo)售活動(dòng)以保持并增加營(yíng)收。

·???????? Maximize all revenues to and for the Hotel, including but not limited to Room and Banquet/Catering Revenues.

·?????????盡全力為酒店?duì)幦∈杖耄ǖ粌H限于房間/餐宴/飲食方面的收入。

·???????? Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, private clubs and professional associations within local, domestic and international markets. Maintains contact with planners, incentive buyers, airlines and wholesalers, through personal telephone contacts and written communications.

·?????????聯(lián)系航空公司，旅行社，商務(wù)住宅，私人俱樂(lè)部和本地，國(guó)內(nèi)和國(guó)際市場(chǎng)專(zhuān)業(yè)協(xié)會(huì)獲取新的及長(zhǎng)期合作業(yè)務(wù)。通過(guò)電話(huà)銷(xiāo)售，電話(huà)聯(lián)系或書(shū)面方式與計(jì)劃者，集團(tuán)賬號(hào)，買(mǎi)方，航空公司及批發(fā)商保持聯(lián)系。

·???????? Creates and implements special programmes to achieve greater productivity through:

·?????????建立并執(zhí)行特殊項(xiàng)目以更好的完成業(yè)績(jī)可通過(guò)以下方式：

o??? Increasing average rate;

o? ?提高平均價(jià)格；

o??? Increasing occupancy;

o? ?增加占有率；

o??? Increasing business volume during difficult periods;

o? ?在不同時(shí)期提高業(yè)務(wù)量；

o??? Increasing local food and beverage banqueting sales.

o? ?增加當(dāng)?shù)厥澄锖脱鐣?huì)餐飲的銷(xiāo)售。

·???????? Manages key accounts.

·?????????管理主要賬戶(hù)。

·???????? Oversees the selling and servicing of group business.

·?????????監(jiān)督集體業(yè)務(wù)的銷(xiāo)售及修整。

·???????? Co-ordinates the development of all promotional material.

·?????????調(diào)整所有有待于提高材料的發(fā)展。

·???????? Provides direction on and conducts market research.

·?????????指引銷(xiāo)售方向，引導(dǎo)市場(chǎng)調(diào)查。

·???????? Manage all aspects of competitor intelligence; pricing; management of room inventory, and/or the yield hurdle points; distribution channels, market segment mix; acceptance/denial of major group bookings.

·?????????管理競(jìng)爭(zhēng)對(duì)手情報(bào)；定價(jià)；房間財(cái)產(chǎn)清單管理和（或）對(duì)影響收益項(xiàng)目的管理；銷(xiāo)售渠道，細(xì)分市場(chǎng)的混合；大團(tuán)全預(yù)定的接受或拒絕。

·???????? Plans and executes sales trips to major market areas.

·?????????主要市場(chǎng)地區(qū)的銷(xiāo)售考察的計(jì)劃與執(zhí)行。

·???????? Attends major travel functions to promote sales for the hotel.

·?????????參與主要的旅游業(yè)活動(dòng)從而提高酒店的銷(xiāo)售。

·???????? Directs all business development activities for Business Development Managers to ensure they meet the goals of the Revenue Plan.

·?????????幫助業(yè)務(wù)發(fā)展部經(jīng)理引導(dǎo)所有業(yè)務(wù)發(fā)展活動(dòng)以確保他們可以完成收入計(jì)劃目標(biāo)。

·???????? Produces monthly Sales reports and forecasts.

·?????????建立月度銷(xiāo)售報(bào)告及預(yù)報(bào)。

·???????? Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction.

·?????????在主要的活動(dòng)上與酒店內(nèi)的客人會(huì)面，以確保客人對(duì)酒店的滿(mǎn)意度。

·???????? Establishes and continuously updates mailing lists.

·?????????建立并不斷更新郵件列表。

·???????? Organizes and attends major sales/PR related functions within the hotel.

·?????????在酒店內(nèi)組織和參加主要的銷(xiāo)售/公關(guān)活動(dòng)。

·???????? Support subscriber hotels Sales & Marketing strategies by identifying and providing recommendations in terms of pricing, yield management & forecasting to achieve agreed RevPAR, RGI (if applicable) and Revenue objectives. ?

·?????????通過(guò)識(shí)別和提供定價(jià)、收益管理和預(yù)測(cè)方面的建議來(lái)支持酒店的銷(xiāo)售和營(yíng)銷(xiāo)策略，以達(dá)到規(guī)定的每間可用房收入、客房收入綜合指數(shù)（如適用）和收入目標(biāo)。

·???????? Performs weekly review meetings with Hotels and all team members including

·?????????與酒店及所有團(tuán)隊(duì)成員進(jìn)行的每周回顧會(huì)議包括

o??? Weekly review the Subscriber forecast for the next three months and adjust IBP.

o????每周審核未來(lái)三個(gè)月的用戶(hù)預(yù)測(cè)和調(diào)整綜合經(jīng)營(yíng)計(jì)劃。

o??? Monitor competitor pricing, understands the dynamic of the local market and the demand generators, and recommends appropriate actions to the Hotel Management team in terms of pricing and market mix strategy.

o????監(jiān)控競(jìng)爭(zhēng)對(duì)手的定價(jià)，了解當(dāng)?shù)厥袌?chǎng)和需求的動(dòng)態(tài)，并在定價(jià)和市場(chǎng)組合策略方面向酒店管理團(tuán)隊(duì)推薦合適的方案。

o??? Monitor and determine demand periods through an analysis of historical data and current bookings.? Responsible for tracking and analyzing of booking pace as well as denied and regretted business.

o????通過(guò)分析歷史數(shù)據(jù)和當(dāng)前預(yù)訂來(lái)監(jiān)控和確定需求期。 負(fù)責(zé)跟蹤和分析預(yù)訂速度以及被拒絕和錯(cuò)失的業(yè)務(wù)。

o??? Discuss short-term & long-term selling strategy and adjust the rate. Include rates to sell as well as overbooking levels.

o????討論短期和長(zhǎng)期銷(xiāo)售策略并調(diào)整利率。 包括出售率和超額預(yù)訂水平。

o??? Discuss price point expectations on Retail Rates, package offerings, etc.

o????討論零售價(jià)格、優(yōu)惠套餐等的價(jià)格點(diǎn)預(yù)期。

o??? Identify any channels that are performing above or below expectations in order for hotels to determine the root causes (Artyzen Website, third parties).

o????確定任何高于或低于預(yù)期的渠道，以便酒店確定原因（雅辰官網(wǎng)，第三方）。

o??? Maximize individual rooms for sale by closely monitoring group pickup and identifying any unused inventory before individual booking window begins.

o????在個(gè)人預(yù)定窗口開(kāi)始前，通過(guò)密切關(guān)注團(tuán)體的預(yù)定情況并識(shí)別任何未使用的庫(kù)存，最大程度地提高單獨(dú)房間的銷(xiāo)售。

·?????????? Manage use of revenue systems on a daily basis in regards to Best flexible rate optimization.

·?????????管理收益系統(tǒng)的日常使用，以實(shí)現(xiàn)最佳的靈活率優(yōu)化。

·?????????? Understand the market drivers and key competitors for each subscriber hotel and monitor the general competitor activity and pricing.

·?????????了解每個(gè)用戶(hù)酒店的市場(chǎng)驅(qū)動(dòng)因素和主要競(jìng)爭(zhēng)對(duì)手，并了解一般競(jìng)爭(zhēng)對(duì)手的活動(dòng)和定價(jià)。

·?????????? Once a year, participate in the elaboration of the Integrated Business Plan for room revenue; full year room revenue re forecast and following next year budget and provide recommendations in terms of optimal business mix.

·?????????參與每年一次的制定客房收入綜合業(yè)務(wù)計(jì)劃；全年客房收入重新預(yù)測(cè)和跟蹤下一年度預(yù)算，并提供最佳業(yè)務(wù)組合方面的建議。