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崗位職責/職位描述

1、負責餐廳的日常管理工作，并與廚房保持密切聯系，確保餐廳的服務質量；

? ? ? Be responsible for the daily management of the restaurant and maintain close contact with the kitchen to ensure the quality of service in the restaurant.

2、根據公司服務標準，為客人提供舒適、愉快的用餐體驗。

? ? ?In accordance with the company's service standards, provide guests with a comfortable and pleasant dining experience.

3、對管轄范圍內員工、衛生、設施設備情況進行監督、檢查。

? ? ? Supervise and inspect the conditions of employees, hygiene and facilities and equipment within the jurisdiction.

4、做好各部門之間的協調和配合工作。

? ? ? Do a good job in coordinating and cooperating among various departments.

5、組織餐前會，安排當天工作，傳達公司要求，管理好PT工作。

? ? ? Organize pre-meal meetings, arrange the work for the day, convey the company's requirements, and manage the PT work well.

6、布置重點推銷酒品及菜品，帶領員工完成各項指標及上級交給的任務。

? ? ??Assign key products and dishes for promotion, lead employees to complete various targets and tasks assigned by superiors.

7、根據要求定期組織業務培訓工作，逐步提高員工素質。

? ? ??Regularly organize business training as required to gradually improve the quality of employees.

8、妥善處理客人投訴。

? ? ? Properly handle guests' complaints.