- 職位性質：全職
- 工作地區：南昌市西湖區
- 招聘人數：3人
- 學 歷：大專
- 工作經驗：1年以上
- 提供食宿：提供食宿
- 年齡要求：22-35
- 計算機能力：熟練
- 語言要求：英語(熟練)
- 國際聯號工作經歷：優先
- 薪資待遇：3千-3.5千
- 職位有效期：2026-04-02至2026-05-02
職位：Reception GSA 前臺接待
崗位職責/職位描述
QUALIFICATION 任職資格：
* College diploma required or above.
大專以上學歷。
* Hotel Management, Hospitility Management or related field.
酒店管理、旅游管理等相關專業。
* Problem solving, reasoning, motivating, organizational and training abilities.
具有解決問題，推理，號召，組織和培訓能力。
* Excellent reading, writing and oral proficiency in the English language.
具有英語聽說讀寫能力。
JOB DESCRIPTION 職位說明：
* Warm welcome and friendly reception guests.
友好熱情的歡迎和接待客人。
* According to the procedures for guests check-in and check-out, as a member of the hotel Repeat business and improve the quality of service.
根據程序為客人辦理入住和退房，為酒店的會員、回頭客和貴賓提高品質服務。
* Familiar with department standards and procedures.
熟知部門的標準和程序。
* Accurate operation check-in, check-out and using computer system, guarantee and reserve, and work closely with other departments to meet the guest requirements.
準確操作入住,退房和換房的電腦系統,保證和預定一致,及與其他部門緊密協作滿足客人要求。
* Ensure that the reception clean.
確保前臺區域清潔。
* To ensure the accuracy of the deposit, and report the corresponding cash transactions.
確保備用金的準確性，和報表相對應的現金交易。
* Change service for guests to provide foreign currency and traveller's cheques.
為客人提供外幣和旅行支票兌換服務。
* Together with my colleagues to follow and ensure all financial policies and procedures of updates.
與同事一起共同遵循和保證所有財務政策和程序的更新。
* Be familiar with all hotel promotional activities, such as quarterly promotion, aviation membership plan, management of the company's guest loyalty program.
熟悉酒店所有推廣活動，比如，季度推廣、航空會員計劃、管理公司的“客人忠誠計劃”。
* Pay close attention to and meet the requirements of the guests, in the case of can't solve immediately report the competent.
關注并滿足客人的要求,在不能解決的情況下立即匯報主管。
* Farewell check-out guest, ensure that the guest before departure left a good impression and make all efforts to do this.
歡送退房客人，確保客人在離店以前留下良好的印象并為此做出一切努力。
* Planned and organized the execution of the flat and do relevant preparation
有計劃和條理的執行平賬和做足相關的準備工作。
* During the night shift, check all the related reports, prepare the report and the related reports to guests.
夜班期間，檢查所有的相關報表，準備次日的報表和次日到達客人相關報表。
* Familiar with comprehensive knowledge and skills, including scheduled programs, email and the message read, due to the operation of the system.
熟悉全面的知識技能，包括預定的程序,電郵和留言的讀取，預定系統的操作。
* The behavior and performance consistent with hotel brand.
行為和表現和酒店品牌保持一致。
* Check to ensure that the working area clean and organ.
檢查確保前臺工作區域的干凈和有條理。
* As a member of the hotel Repeat customers and guests to improve quality
為酒店的會員、回頭客和貴賓提高品質服務。
* Familiar with hotel safety, first aid, fire fighting, and emergency handling procedures, and correctly use the relevant equipment.
熟悉酒店安全，急救，消防，和緊急情況的處理程序，并能正確的使用相關的設備。
* To the competent notified of potential danger.
向主管通報存在的潛在危險。
* Complete other work supervisor assigned.
完成主管分配的其它工作。
