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崗位職責/職位描述

§? 確保餐飲部運作符合其酒店策略，適當執行酒店規章。

Assists to ensure that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.

§? 協助準備和更新部門營運手冊。

Assists to prepare and update Departmental Operations Manuals as appropriate.

§? 餐廳經理不在崗時，協助定期主持召開部門溝通會并確保分部門例會和會議確實有效，且在必要時進行指導。

Assists to conduct regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary in the absence of the Outlet Manager.

§? 賓客服務

Customer Service

§? 協助確保所有員工遵循品牌承諾并始終提供優異的對客服務。

Assists to ensure that all employees deliver the brand promise and provide exceptional guest service at all times.

§? 協助確保員工在適當的時候為其他部門的內部客人提供優質服務。

Assists to ensure that employees provide excellent service to internal customers in other departments as appropriate.