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崗位職責(zé)/職位描述

§? 當(dāng)工程部總監(jiān)不在時，作為酒店執(zhí)行委員會工程部的代表，確保工程部提供有效而又經(jīng)濟的服務(wù)并按照其它部門的要求提供服務(wù)和支持，在最適宜的狀況下保養(yǎng)設(shè)備、樓層和地面。.

In the absence of Directorof Engineering, represents POMEC on the hotel executive Committee, ensures theefficient & economic operation of the POMEC Division, providing servicesand support to other Divisions as required, maintaining equipment, buildings andgrounds in optimum condition.

§? 當(dāng)工程部總監(jiān)不在時，管理能源和維護保養(yǎng)的周例會，確保所有的會議得到合理的安排，行之有效，取得方向性的結(jié)果。

In the absence of Directorof Engineering, conducts weekly Energy & Maintenance Meetings, ensuring allmeetings are well planned, efficient and results oriented.

§? 如有需要，出席所有會議并做出努力。

Attends and contributes toall Meetings as required.

§? 確保所有員工始終如一的提供禮貌而專業(yè)的服務(wù)。

Ensures all employeesprovide courteous and professional service at all times.

§? 禮貌而高效的處理顧客和員工的詢問，如果有不能立馬解決的問題時及時上報，并迅速提供跟進的反饋。

Handles guest and employee enquiries in a courteous and efficient manner, reportingcomplaints or problems if no immediate solution can be found, whilst providingfeedback for a prompt follow up.

§? 了解雇員立法和勞資關(guān)系，嚴格遵循員工手冊的規(guī)章準(zhǔn)則、酒店雇用政策、衛(wèi)生政策和健康安全政策。

Is knowledgeable instatutory legislation in employee and industrial relations, understanding andstrictly adhering to Rules & Regulations established in the EmployeeHandbook and the Hotel’s policies concerning fire, hygiene and health &safety.

§? 積極提供有關(guān)員工的福利、安全和發(fā)展等方面的意見，實事求是的反饋現(xiàn)狀。

Is actively involved in thewelfare, safety, development and well-being of employees providing advice,counselling and truthful, diplomatic feedback.

§? 高標(biāo)準(zhǔn)的要求員工的言行舉止和衣著裝扮。

Ensures high standards ofpersonal presentation & grooming.

§? 保持好積極正面的顧客和同事交往關(guān)系。

Maintains positive guestand colleague interactions with good working relationships.

§? 始終如一的提供負責(zé)的管理，成為一名優(yōu)秀的凱悅國際酒店管理者。

Exercises responsiblemanagement and behaviour at all times and positively representing the HotelManagement Team and Hyatt International.

§? 承擔(dān)合理的工作職責(zé)和第二職責(zé)，并根據(jù)酒店、工業(yè)和公司的需要做相應(yīng)的調(diào)整。

Responds to requests toundertake any reasonable tasks and secondary duties and to changes as dictatedby the Hotel, industry & company.