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崗位職責/職位描述

• Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience.

  為賓客提供各種信息（如：忠實計劃、本地景點、餐廳、設備信息），以提升賓客體驗。

• Develop and maintain relationships with key clients and outside contacts in order to produce
  group and/or convention business, to include room sales, food & beverage sales, and catering/
  banquet services. 

  同主要客戶和外部相關人員建立聯系并保持聯絡，借此增加團體及會議業務量，包括客房銷售、餐飲銷售和宴會服務等。

• Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.

  安排酒店會議及業務團隊活動，同其它酒店級部門協調，共同完成銷售部門同潛在客戶達成的協議中所規定的各項服務。

• • Implement direction from Director of Sales and Marketing and Regional Managers

    按市場銷售總監與地區經理們的指示執行相關工作。

  • Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business

    根據酒店的營業需要，與業務聯系人、會務策劃者、游客和會展局、旅行社、旅游運營商、航空公司、公司客戶、政府部門和其它客人發展并保持聯系。

  • Conduct client interviews

    對客戶進行拜訪。

  • Entertain clients

    招待客戶。

  • Plan and conduct familiarization tours and site inspections

    策劃并實施使客人熟悉環境的現場考察活動。

  • Travel when required to promote the hotel and develop potential business

    需要時出差對酒店進行推銷，發展潛在的業務機會。

  • Maintain regular contact with the IHG hotels in your region and the regional reservation office

    與所在區域內的洲際酒店集團成員和區域預訂辦公室保持定期聯系。

  • Monitors existing business and inputs into sales strategy meetings to maximize business

    監測現有業務，并在銷售策略會上提出建議以擴大業務。

  • Grows existing business and establishes and pursues leads which will develop business

    發展現有業務，并建立和尋找發展業務的機會。

  • Services existing business through management of account bases

    通過客戶管理，向現有的客戶提供服務。

  • Initiates and prepares tenders for business

    起動和籌備業務招標工作。

  • Assists with the preparation of new products and services

    協助新產品和服務的準備工作。

  • Assists in the evaluation of sales and marketing activities

    協助評估市場銷售活動。

  • Liaison with advertising agency

    與廣告機構保持聯系。

  • Stock control of collateral

    宣傳品的庫存控制。

  • Collateral input

    設計宣傳品內容。

  • Execute advertising/creative briefs in a timely manner

    及時進行廣告設計的說明工作。

  • Builds profile within local market place through attendance at various events and local market place

    通過參與當地市場的各種活動在當地市場上樹立良好形象。