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崗位職責/職位描述

【任職資格Qualification】

1.持有救生員證書，具有高度的安全意識和責任感.

Lifeguard certificate holder withhigh safety awareness and responsibility.

2.很強的交流溝通能力。

Excellent communication skills .

3.高中以上學歷。

High school? above.

4.2年以上國際酒店工作經驗，1年以上同崗位經驗就職經驗。

Minimum of 2 years’ experience in an International 5-star hotel and 1years’ experience in a similar position in.

【崗位職責Job?Description】

1.?監督游泳者的活動，確保游泳者遵守規章制度。

To supervise the activities ofswimmers by enforcing rules and regulations.

2.?快速響應水里或周邊區域的所有緊急情況。

Respond quickly to all emergencysituations in the water or on surrounding areas.

3. 警告游泳者任何不適宜的活動或危險。

To warn swimmers of improperactivities or hazards.

4.?隨時準備在不傷害已受傷的傷者情況下，搶救傷者或進行急救。

To be prepared at all times torescue, resuscitate and give first-aid without further endangering the injuredpersons.

?5.?禮貌且高效地處理所有內部及外部客人的投訴及要求，跟進確保問題的圓滿解決。

Handle applicable guest complaints and inquiries in acourteous and efficient manner, following through to make sure problems areresolved satisfactorily.

6.?保持與顧客和同事之間良好的合作關系。

Maintains positive guest and colleague interactions withgood working relationships.

7.?在不影響監控泳池或海灘活動的主要職責的情況下，以禮貌高效的態度給客戶提供或安排協助。

Without deviating from the primary responsibility ofmonitoring the activities in the pool orbeach, you must be able to offer or arrange guest assistance if and whenrequired in a courteous and efficient manner.