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崗位職責/職位描述

主要職責

Main Duties

1.協助進修及培訓發展部和人力資源部順利高效地工作。

To assist in the smooth and efficient running of the Learning and Development Department within the Human Resources Division.

2.?確保所有培訓記錄在人事系統中的維護，歸檔以及更新。

Ensures that all training records are maintained, filed and updated in the HR System.

3.確保所有培訓檔案的使用的精確性和保密性。

Ensures Training documents are properly routed with strict accuracy and confidentiality.

4.協助制定年度進修及培訓發展計劃，確保培訓目標完全符合酒店經營目標和員工的進修及培訓發展需求。

Assists in the preparation of the annual Learning and Development plan, ensuring the objectives fully address the business objectives of the Hotel and the Learning and Development needs of the associates.

5.協助進修及培訓發展部副理收集所有培訓課程的出勤記錄表。

Assists the Assistant Manager -Learning in compiling training attendance confirmation lists for all training courses.

6.協助完成以下員工溝通項目的編輯、執行和保持，如員工手冊、每月人事活動計劃，進修及培訓發展信息更新，員工布告欄和電視交流。

Assists in the compilation, implementation and upkeep of the following associate communications – Associate Handbook, Monthly HR Activity Schedule, Learning and Development Update, Associate Notice Boards, and Television Communication.

7.協助部門之間所有活動的協調工作，以及員工獎勵等活動的協調工作。

Assists in coordinating of inter-departmental social activities and associate award
presentations.

8.?必要時，協助回答員工提出的有關人事和進修及培訓發展方面的相關問題。

Assists in answering inquiries from the associates on Personnel and Learning and Development issues respectively whenever possible.

9.用禮貌、高效的方式來滿足員工要求, 如果沒有立即解決的方式，則進行匯報，并及時進行的跟進。

Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback for a prompt follow up.

10.?保持高標準的個人形象和儀容儀表。

Ensures high standards of personal presentation and grooming.

11.協助并積極參加所有人力資源部的活動。

Assists and participate in all Human Resources activities.

12.完成其他合理分配的職責和任務。

Carries out any other reasonable duties and responsibilities as assigned.

任職資格：

Qualification:

1.良好的人際交流技巧及行政能力

Good administrative and interpersonal
skills are a must.

2.良好的英語口語能力

Good oral English skills