職位招聘
- 職位性質：全職
- 工作地區：廣東省深圳市
- 招聘人數：1人
- 學 歷：本科
- 工作經驗：5年以上
- 提供食宿：不限
- 年齡要求：不限
- 計算機能力：熟練
- 語言要求：英語(良好)
- 國際聯號工作經歷：優先
- 薪資待遇：1.5萬-2萬
- 職位有效期：2026-04-10至2026-07-09
職位：運營經理
崗位職責/職位描述
??Under the leadership of resident manager, be responsible for the operation management and as well as the operation management indicators.
在駐店經理領導下，負責公司的運營管理工作，對各項經營管理指標負責。
? Assist with residence manger in adopt and supervision all existing programs to ensure the smooth implementation of all company policies, regulations and the behaviors.
協助駐店經理運用及監管所有運營程序，確保公司政策和制度以及公司各項行為的順利實施。
? Coordinate with operations departments to achieve the revenue and expenditure targets, and ensure smooth daily operation of a property
協調運營部門，確保達到財政收支目標，以及物業日常運營工作的順利進行。
? Assist with residence manager in conduct daily affairs, responsible for the supervision, coordination and implementation of work assigned by resident manager, as well as timely report to the resident manager.
協助駐店經理日常運營事務的開展，負責駐店經理交辦工作的督辦、協調與落實，并及時向駐店經理進行匯報。
? Maintain good communication and coordination with all partners.
保持各合作方的良好溝通和協調。
? Establish and maintain good customer relationships, including implementing customer strategies to improve guest satisfaction; actively and effectively handling guest feedback and complaints.
建立和維系良好的客戶關系，貫徹包括客服策略，以提高客人滿意度；積極有效的處理客人的反饋和投訴。
? Be a property manager on duty on a regular basis.
定期擔任物業值班經理。
? In compliance with the Ascott Group's Environmental Health and Safety (EHS) guidelines and policies, pay attention to energy conservation and the safe operation in daily work.
遵守集團的環境健康安全方針政策，日常工作中注意節能和安全操作。
? Any other tasks assigned by residence manager.
完成駐店經理交辦的其他事宜。
Requirements 資質要求
? Major in hotel, tourism or economic management;
酒店或旅游、經濟管理類專業畢業；
? 1-3 years practical management experience in serviced apartments/four-star international branded hotels;
1-3年服務公寓/四星級國際品牌酒店實際工作經驗；
? Good operational management expertise and financial knowledge;
良好的運營類知識和財務類知識；
? Familiar with local legislation and regulations;
熟悉當地的法律法規等規章制度；
? Good listening, speaking, reading and writing communication skills in Mandarin and English (multi-foreign language ability is preferred);
良好的中英文聽、說、讀、寫溝通能力（掌握多國語言者優先）；
? Proactive and good communication skill;
高度的積極性和良好的溝通能力；
? Work hard, ambitious and strong sense of responsibility;
工作努力，積極進取，責任心強；
? Good teamwork and organization skills, able to withstand strong pressure.
良好的團隊合作精神和較強的組織能力，能承受較強的工作壓力。
