免费精品国产一区二区三区麻豆,狠狠人妻久久久久久综合九色91,国产高清一区二区三区免费,日本在线不卡一区二区,精品国产免费第一区二区三区,国产精品久久久久丝瓜,久久综合久色综合97伊人,2023久久香蕉国产线看,在线播放亚洲精品一区二区,日本免费一区二区三区视频观看

崗位職責/職位描述

崗位職責：

·????? 編制每天及每周的工作計劃，并確保是根據當日的生意狀況和重要績效指標進行合理安排。

Prepares daily and weekly work schedules, making sure that they reflectbusiness needs and other key performance indicators.

·?????分配客房部賓客服務員的工作職責。

Assignsduties and responsibilities to Hosts-Housekeeping

·?????檢查客房部賓客服務員已完成的工作。

Conductschecks on works done by Hosts-Housekeeping

·?????報告賓客的建設性地反饋意見。

Reportsadverse guest comments.

·????? 報告和記錄丟失和損壞項目。

Reportsand logs lost and damaged items.

·?????報告和跟蹤每天、月度、季度對客房實施的深度清潔和預防性維護工作。

Reportsand follows up ondaily, monthly, quarterly deep cleaning andpreventive maintenance work for all guest rooms.

·????? 檢查所有公共區域。

Conductschecks on all Public Areas.

·????? 檢查承包商實施的工作。

Conductschecks on works carried out by Contractors.

·?????與外包公司的主管一起協調和檢查所其實施的工作，例如洗衣處理等。

Coordinatesand inspects with Contractor’s Supervisor on work carried out for example laundry handlingetc.

·?????確保所有會議場地和洗手間在使用前、中和后都保持干凈。

EnsuresEvents space and toilets are clean before, during and after a function.

·?????計劃和確定定期工作的時間表，如地毯清洗、深度清潔。

Plansand schedules periodic works such as, carpet shampooing, and high dusting.

·????? 確保所規定的定期工作的實施。

Ensuresscheduled periodic works are carried out.

·?????為VIP客戶的到達提供預先客房布置和準備的服務。

Performspre-setup for V.I.P. arrivals.

·?????確保酒店基本的品牌標準都被貫徹執行，適用時還要貫徹執行可選的品牌標準。

Ensuresall company minimum brand standards have been implemented, and that optionalbrand standards have been implemented where appropriate.

·?????確保賓客服務員能以支持和靈活的態度及“團隊協作”的精神與其他部門緊密合作。

EnsuresHosts work in a supportive and flexible manner with other departments, in aspirit of “We work through Teams”.

·????? 保證賓客滿意度調查（HySat）得分達到或超越公司目標。

Ensure that GuestSatisfaction Survey (HySat) score of guest rooms is achieved or exceeded thecorporate target.

·????? 對于客戶調查結果做出回應并落實相應的改善措施。

Respondsto the results of the Consumer Audit (LRA) and ensures that the relevantchanges are implemented.

·?????負責保存失物招領物品，并確保根據政策和制度妥善處理。

Manages the'Lost and Found' items storage and makes sure all items are properly handled according to thepolicies and procedures.

·?????監督客房部賓客服務員每天完成的指定及額外任務，并根據實際經營狀況需求控制工資成本。

Monitors the assignedand extra credits that Hosts-Housekeeping has completed on daily basis andcontrols the payroll expenses according to the actual business needs