- 職位性質：全職
- 工作地區：河北省張家口市
- 招聘人數：2人
- 學 歷：本科
- 工作經驗：3年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：熟練
- 語言要求：英語(熟練)
- 國際聯號工作經歷：不限
- 薪資待遇：5千-7千
- 職位有效期：2026-04-08至2026-07-07
職位：業務拓展經理 Business Development Manager
崗位職責/職位描述
JOB OVERVIEW職位概述
The Business Development Manager will be responsible for managing an account portfolio with the aim to generate and maximise hotel revenue and market share. Key to this role is building relationships and developing networks within the accounts assigned by the Sales Research Team in order to increase revenue and conversion. Where applicable, this role will also involve the management and coaching of a team of Business Development Executives and Business Development Coordinators.
業務拓展經理將負責管理一類客戶群，目標是大程度的為酒店創收并使市場分額增加。這一職位的關鍵是與市場調研團隊分派的客戶建立關系，并在客戶中拓展關系網，從而增加收益和業務轉化。適用時，該職位還負責管理和指導包括業務拓展主任和業務拓展協調員在內的團隊工作。
FINANCIAL RETURNS財務回報
?Validate of the potential of assigned accounts and create account plans as per the IHG hotels Business Development standard operating procedures?
?確定所分配的客戶潛力，依照IHG酒店業務拓展標準操作程序制定客戶計劃。
?Develop the assigned account portfolio to meet set goals and maximise profitability
?發展分配給的客戶群，完成設定的目標并使收益增加。
?Gather information on current and prospective clients / contacts to generate incremental business
?收集當前和預期客戶/聯系人的信息，以獲得更多的業務。
?Maintain effective control of sales expenses
?有效控制銷售支出。
PEOPLE員工團隊
?Use both account interaction and publicly available tools to monitor competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders in line with hotel procedures
?同時使用客戶互動和公共可用工具來監督與酒店和客戶行業相關的競爭對手活動，并按照酒店程序與重要相關部門分享相關信息。
?Provide feedback to management on changing market conditions, including competition and market trends
?向管理層提供市場狀況變化的反饋，包括競爭和市場動向。
?Involve Director of Sales where appropriate on sales calls and sales meetings
?適當時，使銷售經理參與銷售拜訪和銷售會議。
?Communicate to his/her superior any issues encountered and other relevant information
?與上級領導交流他/她所遇到的問題及其它相關信息。
?Attend and participate in and where appropriate, organise training sessions, daily briefings and other meetings as required
?出席并參與培訓課程、每日例會及要求的其它會議。
?Where applicable, supervise, manage and train Business Development Executives and Business Development Coordinators in carrying out their responsibilities
?適用時，監督、指導和培訓業務拓展主任和業務拓展協調員執行其職責。
GUEST EXPERIENCE賓客體驗
?Network within one’s portfolio of accounts to build relationships with key decision makers and other relevant staff
?在自己的客戶群內建立關系網，發展與重點決策人和其他相關人員的關系。
?Conduct client meetings as well as planning and coordinating site introduction tours and inspections
?組織客戶會議并計劃和協調酒店現場考察。
?Handle and manage clients’ queries or issues?
?處理并管理客戶的詢價或問題。
?Be proactive and responsible for the follow up of new sales leads to enhance guest experience
?積極主動負責跟進新銷售線索，提升賓客體驗。
?Develop and maintain contact with business generators (MICE Planners; travel agents; etc.)
?發展并維護與業務供應方的聯系（MICE策劃公司；旅行社等）。
RESPONSIBLE BUSINESS企業責任
?Ensure accurate and timely updating of an accurate record of all relevant activities in the provided Sales System (i.e. Delphi; Opera; etc.) for future reference and control purposes
?確保在所提供的銷售系統中（即Delphi，Opera 等）及時準確的更新所有活動的準確記錄，以便將來參考與管理。
?Update Account and Contact profiles, attach Account plans, ensure ‘live’ information for action
?更新客戶和聯系檔案，附有客戶計劃，確保信息‘實時有效’以供行動。
?Develop awareness and reputation of the hotel and the brand in the local community.
?為酒店和品牌在當地社區中打造認知度和知名度。
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