- 職位性質(zhì)：全職
- 工作地區(qū)：河北省張家口市
- 招聘人數(shù)：2人
- 學(xué) 歷：本科
- 工作經(jīng)驗(yàn)：3年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計(jì)算機(jī)能力：熟練
- 語(yǔ)言要求：英語(yǔ)(熟練)
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷：不限
- 薪資待遇：5千-7千
- 職位有效期：2026-04-24至2026-07-23
職位：業(yè)務(wù)拓展經(jīng)理 Business Development Manager
崗位職責(zé)/職位描述
JOB OVERVIEW職位概述
The Business Development Manager will be responsible for managing an account portfolio with the aim to generate and maximise hotel revenue and market share. Key to this role is building relationships and developing networks within the accounts assigned by the Sales Research Team in order to increase revenue and conversion. Where applicable, this role will also involve the management and coaching of a team of Business Development Executives and Business Development Coordinators.
業(yè)務(wù)拓展經(jīng)理將負(fù)責(zé)管理一類客戶群，目標(biāo)是大程度的為酒店創(chuàng)收并使市場(chǎng)分額增加。這一職位的關(guān)鍵是與市場(chǎng)調(diào)研團(tuán)隊(duì)分派的客戶建立關(guān)系，并在客戶中拓展關(guān)系網(wǎng)，從而增加收益和業(yè)務(wù)轉(zhuǎn)化。適用時(shí)，該職位還負(fù)責(zé)管理和指導(dǎo)包括業(yè)務(wù)拓展主任和業(yè)務(wù)拓展協(xié)調(diào)員在內(nèi)的團(tuán)隊(duì)工作。
FINANCIAL RETURNS財(cái)務(wù)回報(bào)
?Validate of the potential of assigned accounts and create account plans as per the IHG hotels Business Development standard operating procedures?
?確定所分配的客戶潛力，依照IHG酒店業(yè)務(wù)拓展標(biāo)準(zhǔn)操作程序制定客戶計(jì)劃。
?Develop the assigned account portfolio to meet set goals and maximise profitability
?發(fā)展分配給的客戶群，完成設(shè)定的目標(biāo)并使收益增加。
?Gather information on current and prospective clients / contacts to generate incremental business
?收集當(dāng)前和預(yù)期客戶/聯(lián)系人的信息，以獲得更多的業(yè)務(wù)。
?Maintain effective control of sales expenses
?有效控制銷售支出。
PEOPLE員工團(tuán)隊(duì)
?Use both account interaction and publicly available tools to monitor competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders in line with hotel procedures
?同時(shí)使用客戶互動(dòng)和公共可用工具來(lái)監(jiān)督與酒店和客戶行業(yè)相關(guān)的競(jìng)爭(zhēng)對(duì)手活動(dòng)，并按照酒店程序與重要相關(guān)部門分享相關(guān)信息。
?Provide feedback to management on changing market conditions, including competition and market trends
?向管理層提供市場(chǎng)狀況變化的反饋，包括競(jìng)爭(zhēng)和市場(chǎng)動(dòng)向。
?Involve Director of Sales where appropriate on sales calls and sales meetings
?適當(dāng)時(shí)，使銷售經(jīng)理參與銷售拜訪和銷售會(huì)議。
?Communicate to his/her superior any issues encountered and other relevant information
?與上級(jí)領(lǐng)導(dǎo)交流他/她所遇到的問(wèn)題及其它相關(guān)信息。
?Attend and participate in and where appropriate, organise training sessions, daily briefings and other meetings as required
?出席并參與培訓(xùn)課程、每日例會(huì)及要求的其它會(huì)議。
?Where applicable, supervise, manage and train Business Development Executives and Business Development Coordinators in carrying out their responsibilities
?適用時(shí)，監(jiān)督、指導(dǎo)和培訓(xùn)業(yè)務(wù)拓展主任和業(yè)務(wù)拓展協(xié)調(diào)員執(zhí)行其職責(zé)。
GUEST EXPERIENCE賓客體驗(yàn)
?Network within one’s portfolio of accounts to build relationships with key decision makers and other relevant staff
?在自己的客戶群內(nèi)建立關(guān)系網(wǎng)，發(fā)展與重點(diǎn)決策人和其他相關(guān)人員的關(guān)系。
?Conduct client meetings as well as planning and coordinating site introduction tours and inspections
?組織客戶會(huì)議并計(jì)劃和協(xié)調(diào)酒店現(xiàn)場(chǎng)考察。
?Handle and manage clients’ queries or issues?
?處理并管理客戶的詢價(jià)或問(wèn)題。
?Be proactive and responsible for the follow up of new sales leads to enhance guest experience
?積極主動(dòng)負(fù)責(zé)跟進(jìn)新銷售線索，提升賓客體驗(yàn)。
?Develop and maintain contact with business generators (MICE Planners; travel agents; etc.)
?發(fā)展并維護(hù)與業(yè)務(wù)供應(yīng)方的聯(lián)系（MICE策劃公司；旅行社等）。
RESPONSIBLE BUSINESS企業(yè)責(zé)任
?Ensure accurate and timely updating of an accurate record of all relevant activities in the provided Sales System (i.e. Delphi; Opera; etc.) for future reference and control purposes
?確保在所提供的銷售系統(tǒng)中（即Delphi，Opera 等）及時(shí)準(zhǔn)確的更新所有活動(dòng)的準(zhǔn)確記錄，以便將來(lái)參考與管理。
?Update Account and Contact profiles, attach Account plans, ensure ‘live’ information for action
?更新客戶和聯(lián)系檔案，附有客戶計(jì)劃，確保信息‘實(shí)時(shí)有效’以供行動(dòng)。
?Develop awareness and reputation of the hotel and the brand in the local community.
?為酒店和品牌在當(dāng)?shù)厣鐓^(qū)中打造認(rèn)知度和知名度。
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