職位招聘
職位：樓層主管 Floor Supervisor
- 職位性質：全職
- 工作地區：西安市灞橋區
- 招聘人數：1人
- 學 歷：不限
- 工作經驗：2年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：良好
- 語言要求：不限
- 國際聯號工作經歷：優先
- 薪資待遇：4千-5千
- 職位有效期2026-04-08至2026-07-07
崗位職責/職位描述
- 監督客房部工作人員，確保客人得到及時和禮貌的服務.
- Monitors Housekeeping personnel to ensure guests receive prompt and courteous service.
- 監督客房部工作人員，確保客房，特別是會員、熟客和其它貴賓的客房得到特別重視。
- Monitor Housekeeping personnel to ensure rooms, and particularly those of?IHG Rewards Club?members, known repeat guests and other VIP’s receive special attention.
- 除與工程部和洗衣房進行溝通外，還要向其它業務部門，特別是確保前廳部了解準確的客房狀況。
- Informs other operating departments of housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry.
- 定期對所有客房區域進行視察，以確保家具、設施和設備按要求得到良好的清潔、修繕、保養和更換和整修。
- Schedules routine inspections by supervisors, of all housekeeping areas including occupied and non-occupied rooms Inspects guest rooms in all housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required.
- 對所有直屬下級的儀容儀表、守紀情況和工作效率進行評估。如有必要，可直接采取糾正措施。
- Appraise appearance, discipline, and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary.
- 跟進日常所提及的其他需要跟進的客房部的日常事務。
- Supervise the implementation of housekeeping standards and procedures in relation.
- 就這些標準和培訓需求提供持續性的改進建議。
- Management of all incoming and outgoing calls.
- 分配客房。
- Perform Room allocations.
- 檢查客房。
- Perform Room inspections.
- 協調特別項目(如參觀客房，除蟲，窗戶和地毯的清潔，客房供應量)。
- Co-ordinate special projects (e.g.?site rooms, vermin control, window and carpet cleaning, room inventories).
- 進行交接班說明，確保了解酒店的工作和運營需求。
- Conducts shift briefings to ensure hotel activities and operational requirements are known.
