職位招聘
職位:樓層主管 Floor Supervisor
- 職位性質:全職
- 工作地區:西安市灞橋區
- 招聘人數:1人
- 學 歷:不限
- 工作經驗:2年以上
- 提供食宿:提供食宿
- 年齡要求:不限
- 計算機能力:良好
- 語言要求:不限
- 國際聯號工作經歷:優先
- 薪資待遇:4千-5千
- 職位有效期2026-04-08至2026-07-07
崗位職責/職位描述
- 監督客房部工作人員,確保客人得到及時和禮貌的服務.
- Monitors Housekeeping personnel to ensure guests receive prompt and courteous service.
- 監督客房部工作人員,確保客房,特別是會員、熟客和其它貴賓的客房得到特別重視。
- Monitor Housekeeping personnel to ensure rooms, and particularly those of?IHG Rewards Club?members, known repeat guests and other VIP’s receive special attention.
- 除與工程部和洗衣房進行溝通外,還要向其它業務部門,特別是確保前廳部了解準確的客房狀況。
- Informs other operating departments of housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry.
- 定期對所有客房區域進行視察,以確保家具、設施和設備按要求得到良好的清潔、修繕、保養和更換和整修。
- Schedules routine inspections by supervisors, of all housekeeping areas including occupied and non-occupied rooms Inspects guest rooms in all housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required.
- 對所有直屬下級的儀容儀表、守紀情況和工作效率進行評估。如有必要,可直接采取糾正措施。
- Appraise appearance, discipline, and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary.
- 跟進日常所提及的其他需要跟進的客房部的日常事務。
- Supervise the implementation of housekeeping standards and procedures in relation.
- 就這些標準和培訓需求提供持續性的改進建議。
- Management of all incoming and outgoing calls.
- 分配客房。
- Perform Room allocations.
- 檢查客房。
- Perform Room inspections.
- 協調特別項目(如參觀客房,除蟲,窗戶和地毯的清潔,客房供應量)。
- Co-ordinate special projects (e.g.?site rooms, vermin control, window and carpet cleaning, room inventories).
- 進行交接班說明,確保了解酒店的工作和運營需求。
- Conducts shift briefings to ensure hotel activities and operational requirements are known.