- 職位性質(zhì)：實習(xí)
- 工作地區(qū)：江蘇省常州市
- 招聘人數(shù)：10人
- 學(xué) 歷：不限
- 工作經(jīng)驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：不限
- 語言要求：不限
- 國際聯(lián)號工作經(jīng)歷：不限
- 薪資待遇：2.7千-2.9千
- 職位有效期：2026-05-17至2026-08-15
1. Welcomeand acknowledge each guest with a smile, eye contact, and a friendly verbalgreeting,using the guest's name when possible.
用微笑、眼神交流和友好的口頭問候來歡迎和感謝每一位客人，盡可能使用客人的名字。
2. Anticipateguests' service needs, including asking questions of guests to betterunderstand their needs and watching/listening to guest preferences and actingon them whenever possible.
預(yù)測客人的服務(wù)需求，包括向客人提問以更好地了解他們的需求，觀察/傾聽客人的需求偏好，并盡可能采取行動。
3. Activelylisten and respond positively to guest questions, concerns, and requests usingbrand or property specific process to resolve issues, delight, and build trust.
積極傾聽并積極回應(yīng)客人的問題、擔(dān)憂和要求，使用特定于品牌或酒店的流程來解決問題并建立信任。
4. Addressguests' service needs in a professional, positive, and timely manner.
以專業(yè)、積極、及時的態(tài)度滿足客人的服務(wù)需求。
5. allMaintain cleanliness of work and guest areas by clearing, collecting andreturning food and beverage items to proper area, practicing clean-as-you-goprocedures.
通過清理、收集食物和飲料并將其放回到適當(dāng)?shù)膮^(qū)域，保持工作和客人區(qū)域的干凈整潔，做到隨手清理原則。
6. Communicateadditional meal requirements, allergies, dietary needs, and special requestswith the respective kitchens, and ensure guests’ orders are delivered.
與后廚溝通確認客人的額外用餐要求（如過敏源、飲食需求和其它特殊要求），并確保客人的訂單成功送達。
7. Settables according to type of event and service standards, including types oflinens, glassware, plate/chinaware, and silver/flat ware,ensuring all suppliesmeet quality standards.
根據(jù)活動類型和服務(wù)標(biāo)準(zhǔn)布置餐桌，包括亞麻布、玻璃器皿、盤子/瓷器和銀/餐具的類型，確保所有用品符合質(zhì)量標(biāo)準(zhǔn)。
8. Pick-uptrays and clean tables as needed to ensure a clean dining area.
因需回收托盤并清潔餐桌，確保用餐區(qū)的干凈整潔。
