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崗位職責/職位描述

入職即繳納雙休五險一金：

· 始終提供禮貌、專業的服務。

Provides a courteous and professional service at all times.

· 根據業務需要協助賓客服務員履行職責。

Assists with Host duties as requested and required due to operational needs.

· 必要時，協助同事向其他部門的內部客人和賓客提供優質的服務。

Assists to ensure that associates also provide excellent service to internal customers and guests in other departments as appropriate.

· 通過禮貌有效的方式處理同事的投訴和要求。如果不能及時解決，要對投訴或問題進行匯報，并尋求迅速反饋。

Handles employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.

· 與客人及同事建立起積極的交流互動并保持良好的工作關系。 Maintains positive guest and associate interactions with good working relationships.