招賢納士
Join Us
- 職位性質:全職
- 工作地區:海南省三亞市
- 招聘人數:1人
- 學 歷:大專
- 工作經驗:2年以上
- 提供食宿:提供食宿
- 年齡要求:23-32
- 計算機能力:良好
- 語言要求:英語(良好)
- 國際聯號工作經歷:優先
- 薪資待遇:4千-5千
- 職位有效期:2026-04-01至2026-06-30
職位:賓客關系主管 Guest Relation Supervisor
崗位職責/職位描述
The Guest Relations Supervisor assists the Manager in the daily operation of the department, provides support to team members, ensures effective communication with guests, and guarantees a high-quality check-in and stay experience.
賓客關系主管協助經理負責部門日常的運作,為部門員工提供幫助,保證與客人有很好的交流溝通,確??腿说娜胱◇w驗。
Seize every opportunity to WOW the guests.
尋找一切可以WOW客人的機會。
Review the daily VIP report and provide personalized services according to different VIP levels.
查看每日的VIP報表,根據不同的VIP提供個性化服務。
Maintain and assist in establishing guest history and preference records, ensuring their rationality and accuracy to deliver a perfect stay experience.
維護和協助建立賓客的客史和喜好,并保證其合理性和準確度,以便給客人提供完美的入住驗。
Be familiar with the service standards of LQE and USP, and apply them in daily work.
熟悉LQE和USP的服務標準,并應用于日常工作。
Assist in training departmental staff
協助培訓部門員工。