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招賢納士
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    職位:高級客房服務員 Senior Room Attendant

  • 職位性質:全職
  • 工作地區:海南省三亞市
  • 招聘人數:2人
  • 學  歷:不限
  • 工作經驗:不限
  • 提供食宿:提供食宿
  • 年齡要求:不限
  • 計算機能力:不限
  • 語言要求:不限
  • 國際聯號工作經歷:不限
  • 薪資待遇:3千-4千
  • 職位有效期:2026-04-01至2026-06-30

崗位職責/職位描述


  • Report to shift on time in issued uniform in a clean, neat and tidy appearance at all times.
  • 準時上班, 上班時穿著干凈, 整潔的制服
  • Pick up work assignments( work form, minibar form and disinfection form) from the Housekeeping Department, and review for any questions.?Sign in/ out on the attendant sheet and the floor keys. Report to assigned areas with required keys, equipment, supplies, etc.
  • 從管家部領取自己的工作任務(做房報表、minibar報表和消毒報表), 并查看是否有任何問題. 在出席簿和鑰匙簿簽出所領耶的鑰匙, 配備著所需鑰匙, 請潔工具等備品到分配的區域中工作
  • Clean guest rooms following the established procedures and MO standards.
  • 根據文華東方集團標準設立的工作程序來清潔客房
  • Check for any discrepancies on the room attendants report.
  • 檢查服務員報告上是否有任何差異
  • Report any damages or repairs and maintenance needed to Housekeeping.
  • 將任何損壞或者維修以及維護需求上報給管家部
  • Report any items found in check out rooms to Housekeeping office.
  • 將所有在已退客房中撿到的物品交給管家部辦公室
  • Check, replenish all the items( clothing, amenities, beverages in minibar and teas, coffees, sugars and so on) and record mini bar spending on reports.
  • 檢查, 補給的所有物品(棉織品、一次性物品、minibar酒水及茶、coffee、糖包等)并將小酒吧消費記錄在報表上。
  • Inform the Runner to replenish the fruit for the room booked on the day.
  • 通知對客派送員補充當天預定客房的水果
  • Following the brand standard and conscientiously complete the turndown task assigned by the F shift supervisor
  • 認真完成中班主管分配的夜床任務并按照集團標準執行
  • Complete the inspection task of empty rooms every day in a timely manner
  • 及時完成每天空房的檢查任務
  • Actively cooperate with the completion of the room plan cleaning project arranged by the supervisor
  • 積極配合完成主管安排的房間計劃清潔項目
  • Response to guest request in a timely manner.
  • 及時對客人的要求做出回應
  • Pick up laundry and dry cleaning items whenever require.
  • 不論在任何時候都可以接收洗衣或干洗
  • Following hotel standard to Maintain the? cleanliness of work area, pantry and clean the equipment of using( cleanliness equipment: vacuum machine, trolly)?
  • 保持工作區域和工作間的干凈, 下班前需把所使用的工具(工具藍物品)和設備(吸塵器、工作車等)按照酒店規定清潔干凈,