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崗位職責/職位描述

·Prepares guest pressing and dry cleaning as requested in accordance with hotel presentation standards.

·按照酒店準備工作的標準程序，根據客人的要求做好干洗、熨燙的準備工作。

·Spot and dry clean all uniforms.

·辨認與干洗所有的制服。

·Sort articles to be dry cleaned into categories and performs dry cleaning function including:

·將衣物分類后干洗，干洗工作包括：

·Uses all dry cleaning equipment

所有干洗設備的使用。

·Uses spotting boards

熨燙板的使用。

·Attends to pre-coating and sludging.

測試干洗油。

·Sort articles for pressing into categories and performs pressing function including:

·將衣物分類后熨燙，熨燙的職責包括：

·Using pressing equipment

熨燙設備的使用。

·Use appropriate chemicals when pressing

·在熨燙時使用合適的化學藥劑。

·Maintain chemical supplies.

·維持化學藥劑的供應。

·Prepare requisitions for depleted supplies.

·準備已用完物品的采購申請。

·Check guest items on receipt for damage and record any findings.

·堅持客人損壞物品的單據。

·Maintains dry cleaning equipment in good condition and ensures regular servicing.

·負責干洗設備的維護并確保日常的維修。

·Attends to outside customers and guests courteously, promptly while maximizing sales.

·禮貌、及時地關注客人，以增加業務量。

·Maintains working area and equipment in proper state of cleanliness and repair.

·對工作區域進行維護，并保證設備處于清潔及維護的良好狀況。

·Reports guest complaints to superior immediately.

·如有客人投訴，須立即上報主管。

·Complies with Hotel’s health, safety and hygiene policies and adheres to conduct personal grooming and hygiene standards.

·按照酒店健康、安全、和衛生政策執行職責，并堅持監督員工個人形象及衛生符合標準。

·Attends meetings and training sessions as required.

·根據要求參加會議和培訓課程。

·Complete other responsibilities as assigned.

·完成指派下來的其它任務。