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崗位職責/職位描述

1. The incumbent in the position is responsible for managing the corporate accounts or area of coverage assigned to him/her which includes making regular calls to assigned accounts, developing new accounts, negotiating contracts and maintaining good working relations with
actual clients in order to meet and exceed the targets set and the overall hotel budget.?

現任職位負責管理公司客戶或分配給他的進行定期電話，其中包括進行定期指定的客戶，負責開發新客戶，合同談判和與客戶保持良好的工作關系，以滿足并超越確定的目標和整體酒店的預算。

2. Assists the Department Head in supervising the sales employees by providing training, coaching and managing the performance of subordinates to ensure they meet their individual targets.

協助監督銷售人員提供培訓，指導和管理下屬的表現，確保他們履行自己的目標。

3. Also, work closely with the DOS to determine appropriate sales strategies in all market segments towards maximizing the hotel’s revenues.?

同時，與銷售總監緊密合作以達到酒店的收入的前提下決定合適的銷售策略。

4. The incumbent in the position is also required to assist in all sales efforts of the hotel totaling? rooms and Food & Beverage Outlets.

負責協助銷售酒店客房和餐飲設施。

5. Plan and manage sales calls to designated key accounts according to Account Management procedures in keeping with Pullman’s standards, on an annual, monthly, weekly and daily basis.

通過鉑爾曼的標準，計劃和管理銷售拜訪并決定重要客戶，提供年、月、日報表。

6. Develops and maintains key accounts through personal sales calls, correspondence with existing / potential client base, and attendance at travel and related industry meeting / trade shows / sales blitz.

通過銷售拜訪發展和保持重要的客戶，并與潛在客戶群保持書信來往，出席所有旅游和相關行業的會議，展覽，銷售活動。

7. Maintain good relations with key accounts and solicit daily room night production of individuals, groups and conference business from the existing and new accounts in order to meet sales targets.

與現有的客戶保持良好的關系并征求所有現有的個人，群組，會議每天晚上需要的房間數，以達到酒店的銷售目標。

8. Handles all inquiries from potential clients that may involve meeting, site inspection, negotiation and contract writing.??

處理所有潛在客戶可能涉及會議，實地考察，洽談和合同寫作的所有查詢。

9. Organize VIP’s arrivals, welcome and provide them with assistance during their stay upon needs according to the standards and in order to meet guest satisfaction.

組織重要客戶的到達，歡送和提供他們在入住期間任何的協助。

10. Negotiate new contracts and renewals for all key accounts in order to meet sales targets.

談判所有的新合同和所有重要客戶的續約以取得銷售目標。

11. Ensure clients are kept updated with latest development in hotel, and senior managements are kept updated on changes in companies, market events, market trends, customer feedback on hotel and competitor activities.

確保酒店客戶不斷更新的發展，高級管理人員在公司的不斷變化更新，市場活動，市場趨勢，客戶對酒店及競爭對手反饋活動。

12. Follow-up on all enquiries pertaining to rooms, meeting and banquet until business is secured.

后續查詢有關所有客房，會議和宴會的查詢，直到生意確定下來。

13. Regularly entertain clients, conduct site inspection, attends promotional functions organized by the hotel or represents Hotel at external functions.

經常招待客戶，進行實地考察，參加由酒店舉辦促銷活動或代表酒店的外部活動。

14. Prepare all hotel correspondence related to rooms, meeting and banquet business.

準備酒店所有房間，會議和宴會業務的所有有關信件。

15. Prepare a monthly sales activities report on areas designated to him/her and his/her immediate sales team.

向有關的部門準備每月銷售活動報告。

16. Monitors and reviews sales performance through weekly sales calls report to ensure hotel’s objectives are met with regards to rooms and banquet revenues.

監督復查每周銷售拜訪報告確保房間和宴會達到了酒店的目標。

17. Keeps updated on sales efforts progress and bookings, conferring closely on matters of special handlings or unusual developments, recommending necessary sales actions to better compete in the
market place.

保證銷售總監了解銷售工作的新進展和預訂，以及特殊處理或不尋常的發展問題密切合作訊息，對必要的銷售行動提出建議，以便更好地在市場上競爭。

18. Performs any other duties assigned by management.

執行任何管理部門交辦的其他工作。