1.The incumbent in the position is responsible for managing the corporate accounts or area of coverage assigned to him / her which includes making regular calls to assigned accounts, developing new accounts, negotiating contracts and maintaining good working relations with actual clients in order to meet and exceed the targets set and the overall hotel budget.
負責管理公司客戶和地區委派的任務,包括日常的銷售拜訪,發展新客戶,談判合同和與客戶保持良好的工作關系以取得并超過整個酒店的預算目標。
2.Plans and manages sales calls according to Account Management procedures adhering with Pullman standards on an annual, monthly, weekly and daily basis.
以鉑爾曼的標準通過客戶管理程序規劃和管理年度,月度,每周和每日銷售拜訪。
2. Handles all enquiries and leads from potential clients who involve meeting, site inspection, entertainment, negotiation and contract writing, attending promotional functions organized by the hotel.
處理所有潛在客戶的咨詢,包括會議,實地考察,娛樂項目,談判和撰寫合同,并參加推廣活動和酒店組織的活動。
3. Participates in sales activities by identifying potential customers whether from existing or new accounts, selling through tele-sales or sales calls and participating in hotel sales blitz to develop new business and follows up.
參加由現有的或新的潛在客戶的銷售活動,通過電話拜訪和參加酒店的商業活動并跟進。
4. Maintains good relations and solicits daily room night production of individual and groups business from the existing and new accounts in order to meet sales targets.
與現有的客戶保持良好的關系,以達到酒店的銷售目標。
5. Organizes VIP's arrivals, welcomes and provides them with assistance during their stay according to the Pullman Hotel standards and in order to meet guest satisfaction.
根據鉑爾曼的標準,組織重要客戶的到訪,歡送和提供給予他們入住期間的任何幫助,以達到客戶的滿意。
6. Plans, coordinates and supervises with the help of various departments that clients' specific requirements are adhered to ensure their satisfaction.
在各部門的協助下計劃,協調與監督使務求客戶的特殊要求得到幫助,以確??蛻舻臐M意。
7. Keeps two-way communications between clients and hotel, ensuring clients are kept updated with latest development in hotel, and senior management are kept updated on changes in companies, market events, market trends, customer feedback on hotel and competitor activities.
保持與客戶有相互的溝通聯系,確保客戶資料隨時更新,高級管理在公司,市場事件,市場趨勢,客戶的反饋和競爭者的活動并保持隨時的更新。
8. Maintains updated records and call results, potentials, productivity, competitive information, rate history, etc. in Fidelio.
保持隨時更新的記錄和電話結果,潛在客戶,生產率,競爭者資料和房價歷史等。
9. Produces daily & weekly productivity reports stating leads, tentative and confirmed bookings and lost business, and corrective actions taken.
制作每天和每周銷售報告,并初步確認預定及生意損失,并采取糾正措施。
10. Reporting sales activity and result in daily or weekly sales meeting.
參加每日或每周銷售例會并匯報銷售成果及提出建議。
要求:
1、2年以上同崗位工作經驗,熟悉酒店領域的銷售工作;
2、優秀的溝通談判能力和良好的客戶關系;
3、較強的溝通協調能力,談判技能和成效驅動能力;
4、具有市場調查和預測能力,能及時掌握市場動態,并能綜合分析,及時地提出相應的措施和合理的建議。
薪資:底薪5000+提成