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崗位職責(zé)/職位描述

1.Maintain an efficient filing,tracingandcorrespondence system of the division.

確保部門文件的跟進(jìn)和系統(tǒng)一致。

2.Ensure that all coming correspondenceisreplied within 24 hours and then properly puton trace or file.

保證所有發(fā)出的合同在24小時(shí)內(nèi)回復(fù),并且適當(dāng)?shù)胤旁谖募A里。

3.Handle the coordination offollow-upactions by S& M team member or other Departments with relations toSales

處理協(xié)調(diào)銷售部員工的活動(dòng)及其他部門和銷售部的關(guān)系。

4.Prepare and send out quotationsorcontracts to travel agents tour operators orrelated.

為銷售經(jīng)理制定并發(fā)出報(bào)價(jià)或合同給旅行社或客戶

5.Update and maintain and updatemailinglists.

更新和維持郵寄名單:

6.Handle and direct mail activities

處理直接收到的實(shí)物郵件。

7.Administer and coordinators any otherSalesactivities.

協(xié)調(diào)管理部門內(nèi)所有其他活動(dòng)

8.Ensure that collateral andpromotionmaterials are on hand at all times.

確保所有銷售資料和宣傳手冊的存貨充足

9.Internal Communication-DepartmentalBriefing;Liaisonwith other Department; Teammember Relations.

內(nèi)部溝通--部門會(huì)議;與其他部門的合作;員工的關(guān)系。

10.Maintain the highest standardsofprofessionalism,ethics and attitude towardsall hotel quests,clients,teammember andteam members.

保持職業(yè)特性的高水準(zhǔn)，對所有住店客人、內(nèi)部同事的態(tài)度要虔誠,

11.Perform related duties and handlesspecialprojects as assigned by the DOS.

積極履行銷售總監(jiān)分配工作和任務(wù)。

12.Attend daily departmental briefing

參加部門日常會(huì)議。

13.Participate in discussion.

參加商討。

14.lssue communications regardingsales-related information.

向所有銷售人員傳達(dá)有關(guān)于銷售的相關(guān)信息。

15.Work closely with internal customers.

與內(nèi)部同事保持良好的工作。

16.Enhance on effective and promote responseto customers’need.

提高對客人有效需求的反應(yīng)。

17.Follow dip with relevant documents

跟進(jìn)相關(guān)文件的處理

18.Demonstrate honesty,careandnondiscrimination in all our relationships andestablish effective teammember relations·

誠實(shí)坦率,在工作中和所有員工建立良好的關(guān)系。

19.Team Work-Enhance teamworkamongcolleagues for effective performance.

團(tuán)隊(duì)工作一有效的增強(qiáng)、實(shí)施和同事間的團(tuán)隊(duì)合作，

20.Inform clients of current rates aswellas any charges in rate by letter, fax andtelephone calls.

用書面形式，傳真或者電話告訴客人最近酒店的價(jià)格及優(yōu)惠推廣活動(dòng)。

21.Inform clients and our tour operatorsonoutlet promotions byletter,fax andtelephone calls.

用書面形式，傳真或者電話告訴客人最近酒店的團(tuán)隊(duì)包價(jià)。

22.Maintain high level of exposure for thehotel in maior market areas through telephone.fax.contacts and written communicationstorepresent hotel

運(yùn)用電話，傳真，合同及書面形式使酒店保持在市場上的主導(dǎo)地位。

23.Assist sale manager and executivetoconduct hotelinspection for all walk in

協(xié)助銷售經(jīng)理和行政人員對所有步入式進(jìn)行酒店檢查

24.Inform customers promptly about allhotel change information.

及時(shí)地通知客人有關(guān)酒店信息的變動(dòng)

25.The management reserves the right tochange/extend this job description if necessary at any point of time during her/ his employment.

如有必要，該部門有權(quán)更改或補(bǔ)充該職位描述

26.Carries out any other reasonabledutiesand responsibilities as assigned.

完成任何其他合理的職責(zé)和被指派的職責(zé)。

Required Qualifications必要的資歷要求

1.University graduate,excellent command of writtenand spoken in English and Chinese language

大學(xué)專科，良好的中英文讀寫能力

2. Possess at least one year of workexperience in the same position within an international hotel chain.

具有至少一年在國際連鎖酒店的同崗位工作經(jīng)驗(yàn)。