北京興基鉑爾曼飯店| 招聘職位
- 職位性質(zhì)：全職
- 工作地區(qū)：北京市
- 招聘人數(shù)：1人
- 學 歷：不限
- 工作經(jīng)驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：熟練
- 語言要求：英語(熟練)
- 國際聯(lián)號工作經(jīng)歷：優(yōu)先
- 薪資待遇：6千-8千
- 職位有效期：2026-03-22至2026-06-20
職位：Assistant Reservation Manager預訂部副經(jīng)理
崗位職責/職位描述
崗位職責/職位描述
1.Monitor the daily operations of reservations，Supervises the reservation department in their daily duties.
監(jiān)管預訂日常運作，對預定部員工的日程工作進行安排。
2.Manages rooms inventory to achieve optimum results in Occupancy, Average rate and Revenue, reviewing daily reservations accuracy, rates compliance from segment and source, system close-out when necessary and GDS rates sale-ability.
管理客房量以達到接近滿房入住率，平均房價和收入，檢查不同市場和渠道預訂價格準確性，必要時調(diào)整全球中央預訂系統(tǒng)可售房價。
3.Ensure accuracy of guest history and client profiles in Data?Base
確保客人預訂信息和歷史記錄準確輸入系統(tǒng)。
4.Leads a motivated and aggressive team skillful at up-selling and/or conversion as required by the business demand. Participates in staff recruitment, organizes on-the-job and monthly training for all staff, supervises and managers performance in order to ensure clients’ satisfaction and adherence to Pullman service standards.
帶領積極和進取向上預定部團隊/根據(jù)業(yè)務需要進行轉(zhuǎn)換，參與員工招聘并組織每個月所有預定部員工的在職培訓，監(jiān)督和管理工作務必確保達到客人的滿意度和鉑爾曼的標準。
5.Maintains good working relations with other departments, particularly Front Office and keeps close contact with regular guests, ensuring their needs are identified, and relayed to concerned departments for service delivery.
確保與其它部門保持良好的工作關系，尤其是前廳部。并需要了解常住客戶喜好及需求及時傳達信息至其它部門。
6.Works closely with Corporate Office, Trust with updated hotel information and facilitate rooms’ sale on a regular basis. Reviews TARS and GDS rates and availability keeping sufficient inventory for high yield segments.
與雅高集團緊密聯(lián)系，并定期更新酒店的信息和房間設備以備銷售。TARS和GDS需時刻保持庫存的充足提供給高房價客戶。
7.Ensures all sellable contracted rates are loaded in the GDS and Opera system for ease of reservations by companies worldwide.
確保所有可銷售的合同價格經(jīng)過登錄GDS和Opera 系統(tǒng)以減少全球公司的預定。
8.Manage group blocks to ensure accuracy of business on the books.
管理團隊預訂，確保預留正確的團隊信息。
9.Assist to DOR Tracking and prepares the necessary reports required for monthly submission preparing the annual and monthly sales action plans.
跟蹤和準備必要的報告并每月提交給管理辦公室，協(xié)助收益總監(jiān)準備年度和月度的預算計劃。
10.To spot-check reservations made the previous day and check all VIP arrivals.
檢查前一天的預定情況和所有的重要客戶的預定信息。
11.Training, developing, and motivating reservation staff to increase productivity.
培訓發(fā)展和激勵預定部員工以提高生產(chǎn)率。
12.To monitor reservation pick-up for the coming month and share information with S&M department.
監(jiān)測下一個月預訂情況和與市場銷售部分享信息。
13.Checks regularly and disseminates information on market situation including; weekly check and report on booking trend in the market through exchanges with competitors, test calls and reports on seasonal rates book-able at competitor hotels, etc.
定期在市場上檢查和傳播信息，包括：通過與競爭者的交流后每周的房間預定報告，競爭者酒店的每季的預定價格報告。
