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崗位職責/職位描述

1. Be responsible for managing ADD Restaurant and Room Service to deliver an excellent guest service while training talent and working within budgeted guidelines.

負責協助餐廳經理管理全日餐廳和送餐部，為客人提供優質的對客服務，培訓人才并在既定指導方針下開展工作。

2. To prepare, along with his outlet teams, a yearly Marketing Plan for each outlet, this is on the basis of the yearly business plan.

和各部門團隊準備部門的年度營銷計劃，作為年度營業計劃基礎。

3. To ensure that an effective marketing approach is applied to all outlets in his Food and Beverage Operations.

確保一個適用于他所有餐飲運作部門的有效營銷方法。

4. To continuously seek ways to assist management in the outlet to maximize revenues and profit.

想法設法，協助管理餐廳部門的收入和利潤。

5. To fully understand the market needs and desires for each outlet and ensure that the product lines (menus) are developed by the outlet management team accordingly.

充分了解市場對餐廳各部門的需求和期望，確保各餐廳管理團隊對于相應產品線（菜單）的開發。

6. Maintains quality goals by following up, eye for detail, following reports and guest comments, Medium reports, mystery shoppers.

維護并跟蹤質量目標，關注細節，跟進報告和客人的評論、媒體報道、神秘者。

7. Stays informed for local, regional, national trends by reading, visiting competition, magazines, etc.

通過閱讀，觀察競爭對手，雜志等等了解本地、地區、國家發展趨勢。

8. Responds effectively to internal audit reports, investigation following guest comments.

有效地回應內部審計報告，跟進客人的評論的調查。

9. Complete all duties and ensure a hand over for day off is given.

完成所有任務,確保休息日之前做好交接。

10. All Talents may be assigned to other duties in the hotel as and when required by business levels.

所有人才都要求體現酒店節能意識并有效地操作節約成本的程序。