杭州英冠索菲特酒店| 招聘職位
- 職位性質(zhì)：全職
- 工作地區(qū)：杭州市蕭山區(qū)
- 招聘人數(shù)：1人
- 學(xué) 歷：大專
- 工作經(jīng)驗：8年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：良好
- 語言要求：英語(良好)
- 國際聯(lián)號工作經(jīng)歷：優(yōu)先
- 薪資待遇：2.5萬-3萬
- 職位有效期：2026-03-22至2026-06-20
職位：Director of operation 運營總監(jiān)
崗位職責(zé)/職位描述
【職責(zé)概述】The DOO’s mission is to be responsible for the entire Hotel operation. His/her scope of responsibilities covers the financial results (revenue, cost of sales, payroll & related expenses, other expense, departmental income, gross operating income, net operating income) of the hotel. He/she is also responsible for the standards of the product, service and the F&B sales and F&B marketing strategies, goals and results.
運營總監(jiān)的使命是負責(zé)整個酒店的運營。 職責(zé)范圍包括酒店的財務(wù)業(yè)績（收入、銷售成本、工資和相關(guān)費用、其他費用、部門收入、總營業(yè)收入、凈營業(yè)收入），同時還負責(zé)產(chǎn)品、服務(wù)以及餐飲銷售和餐飲市場策略、目標和結(jié)果的跟進落實。
【主要職責(zé)】
·?Responsible for delivering results that contribute to the mission and over all success of the hotel.
負責(zé)傳遞有助于實現(xiàn)酒店使命和成功的結(jié)果。
·?Responsible for the hotel in the absence of the General Manager.
在總經(jīng)理休息期間，運營總監(jiān)負責(zé)酒店事宜。
·?Develop, recommend, implement and manage the operational department’s annual and long term goals.
制定、推薦、實施和管理運營部門的年度和長期目標。
·?Manages performance issues that arise within the operational departments, as well as train, develop, coach and counsel, conduct performance valuations and resolve problems of departmental team members and managers.
管理運營部門內(nèi)部的績效問題，并對團隊成員和管理人員進行培訓(xùn)、發(fā)展、指導(dǎo)和咨詢，組織的績效評估和解決問題。
·?Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs.
確保各運作部門在盡可能限度降低成本的同時，實現(xiàn)收入和利潤的增長。
·?Manage the operations of the hotel in order to maximize profit ability and to ensure superior guest service and product quality.
管理酒店運營，盡可能提高利潤，并確保優(yōu)質(zhì)的對客服務(wù)和產(chǎn)品質(zhì)量。
·?Effectively communicates with team members.
與團隊成員進行有效的溝通。
·?Conducts a daily briefing with management on current key activities.
與管理層共同召開每天早會，關(guān)注關(guān)鍵活動。
【崗位要求】
·?College degree or above.
大專或以上學(xué)歷
·?Over 8 years of experience in F&B managing five-star international brand hotels.
8年以上五星級國際品牌酒店餐飲管理工作的經(jīng)驗
· F&B Background.
餐飲服務(wù)或餐飲廚房背景
·?Fluent oral and written English.
有良好的英語能力
·?With capability of communication and coordination.
有較強的溝通協(xié)調(diào)和管理能力
·?Work honestly with strong responsibility, fairly handle matters.
工作認真負責(zé)，作風(fēng)正派，處事公正，有良好的素質(zhì)
·?Well complete each work task designated at the above Job Responsibility.
能較好完成上述工作職責(zé)規(guī)定的各項任務(wù)
·?Interpersonal skills to deal with guests and talent issues.
具備處理客人與人才關(guān)系問題的技巧
·?Confidently able to resolve problems and make decisions.
具備決策能力、解決問題的能力
·?Adaptable to use computer skill.
具備電腦操作技能
