·????????
Efficiency
of guest service process. Accuracy in fulfilling of guest requests.
確保對(duì)客服務(wù)的效率性。確保滿足客人需求的準(zhǔn)確性
·????????
Provide
for all guests with luggage storage. Ensuring the proper handling, storage, security
procedures are followed.
協(xié)助所有客人的行李存放,確保遵守安全的處理、儲(chǔ)存、安全的程序。
·????????
Opens
and closes car doors for guests whenever the opportunity arises. Loads and
unloads guest’s luggage for arriving and departing guests.
主動(dòng)為上下車的客人開/關(guān)車門。為離店及抵達(dá)的客人裝、卸行李。
·????????
To provide friendly and efficient check in &
check out luggage service. Escort guest to room and introduce room within hotel
guideline.
提供友善和高效的入住和退房行李服務(wù)。引領(lǐng)客人至房間并按照酒店的服務(wù)標(biāo)準(zhǔn)來(lái)介紹房間。
·????????
Honesty
to all accounting procedure is adhered to
throughout the department, including monitoring guest balance and city ledger
accounts.
誠(chéng)信的保證在部門工作中嚴(yán)格執(zhí)行酒店所有財(cái)務(wù)制度。
·????????
Knowledgeable about all events and
information of the immediate and surrounding area, provide an efficient and
accurately information to guest when guest inquired.
熟知酒店周邊區(qū)域所有各項(xiàng)活動(dòng)和信息,并在客人詢問(wèn)時(shí),高效和準(zhǔn)確的回復(fù)客人。
·????????
Coordinates
and reserve all transportation requirements for the guests or other operation
departments whenever needed.
協(xié)調(diào)并預(yù)定客人或其他營(yíng)運(yùn)部門對(duì)交通工具的需求。
·????????
Implement
with work safety and guests’ information data safety
保證執(zhí)行工作安全和客人信息安全。