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崗位職責/職位描述

嚴格遵守酒店規章制度，如消防安全、食品安全。

All rules Regulations are? strictly established and adhered within the hotel including hotel 's policy on fire and safety .

以預算為導向，全力以赴拉動銷售。

The sales are driven to the department's full potential and budgets are adhered to .

部門需要有創新精神，不斷尋找新商機。

The department is? driven in? an entrepreneurial manner,looking for opportunities to generate more business at? all times.

實施內部人才增長確保在需要晉升及調動時順利完成。

inter talents are grown to ensure a smooth transition in case of promotions and transfers .

通過培訓，交叉學習，任務援助及調動支持員工事業發展。

Support career development by training,cross exposure,task force assignments and transfers.

通過制定計劃確保與其他管理者高效對接。

Ensure that a succesion plan is in place to guarantee a seamless,efficient handover for all management positions .

確保所有運營部門經理都了解市場需求及趨勢，并且能提供與其相符的產品和服務。

Ensure that all outlet managers are fully aware of market needs and trends and? that their product and service meet the demands.

及時以禮貌的方式處理客人投訴。

Handle guest complaints in a prompt and courteous manner.

以改進產品質量為目的，確保持續提供產品，并且做到內外溝通。

Source the best available products,constantly aim to improve quality,communicate about the products both internally and externally.

任職資格：

具有同崗位工作經驗三年以上，同雅高集團或聯號經驗優先。

形象好氣質佳，女性優先。

具有一定的抗壓能力，良好的溝通能力，領導力及銷售能力。

精通餐飲知識，熟練掌握餐飲技巧。

善于調動各級管理人員的積極性，有良好的培訓經驗及技巧。