主要職責(zé)?Primary Responsibilities :
1、接預(yù)訂及填寫(xiě)訂單。
Reservation takenand reservation form filing knowledge.
2、?接聽(tīng)客戶(hù)電話(huà)。
Telephone mannerand skill.
3、?管理客房定單。
Reservation formfiling.
4、?跟辦業(yè)務(wù)。
Sales leads followup.
5、管理合同。
Contractingpolicies.
6、查詢(xún)系統(tǒng)中每日可賣(mài)房間數(shù)及已售房間數(shù)?。
Query the number of rooms available and sold per day in the system.
?
知識(shí)和經(jīng)驗(yàn)?Knowledge and Experience :
1、星級(jí)酒店相關(guān)1年以上工作經(jīng)驗(yàn)。
At least 1 year working experience in star hotel.
2、熟練的英語(yǔ)口語(yǔ)表達(dá)能力,善于溝通和表達(dá)。
Good command of oral English, good at communication and presentation.
3、具有一定的抗壓能力。
Have a certain ability to withstand pressure.
4、熱愛(ài)酒店工作,積極進(jìn)取,善于溝通和協(xié)調(diào)。
Be passionate about?hotel work, aggressive, good at communication and coordination.