上海虹橋美爵大酒店| 招聘職位
- 職位性質(zhì)：全職
- 工作地區(qū)：上海市
- 招聘人數(shù)：1人
- 學(xué) 歷：不限
- 工作經(jīng)驗(yàn)：2年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機(jī)能力：不限
- 語言要求：不限
- 國際聯(lián)號工作經(jīng)歷：不限
- 薪資待遇：4千-5千
- 職位有效期：2026-05-28至2026-08-26
職位：樓層主管
崗位職責(zé)/職位描述
【崗位職責(zé)】
1、負(fù)責(zé)客房部的整體經(jīng)營和運(yùn)作；分配督導(dǎo)員工工作，制定工作計劃。
Responsible for the overall operation and management of the Housekeeping Department; assign and supervise employee work, and develop work plans.
2、根據(jù)酒店的運(yùn)營標(biāo)準(zhǔn)，隨時對房間和設(shè)施設(shè)備及各項(xiàng)物品進(jìn)行檢查。
Conduct real-time inspections of guest rooms, facilities, equipment, and all items in accordance with the hotel's operational standards.
3、檢查客房部的設(shè)施和管理，抽查及提升本部門整體工作質(zhì)量及工作效率。
Responsible for inspecting the facilities and management of the Housekeeping Department, conducting random checks, and improving the overall work quality and efficiency of the department.
4、迅速巧妙地處理客人的投述和要求。確保客人離開酒店前對酒店提供的服務(wù)感到滿意。
Effectively and tactfully handle guest complaints and requests, ensuring the guest is satisfied with the services provided prior to check-out.
5、協(xié)助行政管家和行政副管家理處理部門的日常運(yùn)行工作。
Assist the Executive Housekeeper and Deputy Executive Housekeeper in managing the daily operation of the department.
【知識和經(jīng)驗(yàn)】
1、具有較強(qiáng)的服務(wù)意識。
Strong service awareness
2、能適應(yīng)早晚班工作時間。
Able to work flexible hours, including morning and evening shifts
3、熱愛酒店行業(yè)，具有較強(qiáng)的團(tuán)隊(duì)精神。
Passionate about the hospitality industry with a strong team spirit.
4、至少有2年以上工作經(jīng)驗(yàn)。
With at least 2 years of relevant work experience
