上海虹橋美爵大酒店| 招聘職位
- 職位性質：全職
- 工作地區：上海市
- 招聘人數：1人
- 學 歷：不限
- 工作經驗：2年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：不限
- 語言要求：不限
- 國際聯號工作經歷：不限
- 薪資待遇：4千-5千
- 職位有效期：2026-04-13至2026-07-12
職位：樓層主管
崗位職責/職位描述
【崗位職責】
1、負責客房部的整體經營和運作；分配督導員工工作，制定工作計劃。
Responsible for the overall operation and management of the Housekeeping Department; assign and supervise employee work, and develop work plans.
2、根據酒店的運營標準，隨時對房間和設施設備及各項物品進行檢查。
Conduct real-time inspections of guest rooms, facilities, equipment, and all items in accordance with the hotel's operational standards.
3、檢查客房部的設施和管理，抽查及提升本部門整體工作質量及工作效率。
Responsible for inspecting the facilities and management of the Housekeeping Department, conducting random checks, and improving the overall work quality and efficiency of the department.
4、迅速巧妙地處理客人的投述和要求。確?？腿穗x開酒店前對酒店提供的服務感到滿意。
Effectively and tactfully handle guest complaints and requests, ensuring the guest is satisfied with the services provided prior to check-out.
5、協助行政管家和行政副管家理處理部門的日常運行工作。
Assist the Executive Housekeeper and Deputy Executive Housekeeper in managing the daily operation of the department.
【知識和經驗】
1、具有較強的服務意識。
Strong service awareness
2、能適應早晚班工作時間。
Able to work flexible hours, including morning and evening shifts
3、熱愛酒店行業，具有較強的團隊精神。
Passionate about the hospitality industry with a strong team spirit.
4、至少有2年以上工作經驗。
With at least 2 years of relevant work experience
