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景德鎮(zhèn)陶溪川凱悅臻選及凱悅嘉軒酒店 訪問集團(tuán)： https://www.alilahotels.com/

    職位：各餐廳副理 Assistant Manager - Restaurant

  • 職位性質(zhì)：全職
  • 工作地區(qū)：景德鎮(zhèn)市珠山區(qū)
  • 招聘人數(shù)：1人
  • 學(xué)　　歷：大專
  • 工作經(jīng)驗(yàn)：2年以上
  • 提供食宿：提供食宿
  • 年齡要求：不限
  • 計(jì)算機(jī)能力：不限
  • 語言要求：不限
  • 國際聯(lián)號(hào)工作經(jīng)歷：優(yōu)先
  • 薪資待遇：4.8千-6.5千
  • 職位有效期：2026-03-13至2026-06-11

崗位職責(zé)/職位描述

?確保所有員工遵循品牌承諾并始終提供優(yōu)異的對(duì)客服務(wù)。

Ensures that all employees deliver the brand promise and provide exceptional guest service at all times.

確保員工在適當(dāng)?shù)臅r(shí)候?yàn)槠渌块T的內(nèi)部客人提供優(yōu)質(zhì)服務(wù)。

Ensures that employees provide excellent service to internal customers in other departments as appropriate.

禮貌而高效的處理所有客人和內(nèi)部客人的投訴和詢問，確保問題得到圓滿解決。

Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

與客人和同事保持基于良好工作關(guān)系的互動(dòng)接觸。

Maintains positive guest and colleague interactions with good working relationships.

與客人建立并保持良好的客戶關(guān)系。

Establishes a rapport with guests maintaining good customer relationships.

經(jīng)常親自證實(shí)餐廳客人得到的是好的服務(wù)。

Personally and frequently verifies that guests in the Outlet are receiving the best possible service.

在餐廳區(qū)域花時(shí)間巡視（高峰時(shí)段）以確保員工很好地管理餐廳區(qū)域并使各項(xiàng)工作達(dá)到滿意度。

Spends time in the Outlet (during peak periods) to ensure that the Outlet is managed well by the respective employees and functions to the fullest expectations.