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• 五險一金
• 年終獎
• 績效獎金
• 年度薪資調整
• 包吃包住
• 提供員工宿舍
• 班車接送
• 帶薪年假
• 季節運營休假

Applicants must have at least 3 years of working experience in international chain luxury hotels or international chain boutique hotels (such as SLH, LHW, etc.).
申請者必須擁有至少3年國際聯號奢華酒店或國際聯號精品酒店（如 SLH、LHW等）工作經驗。

Job Summary 職位概覽
Responsible for the daily operation and on-site management of the hotel restaurant, assisting the F&B Director to implement brand standards, ensuring the consistency of service quality, food & beverage products and on-site environment, leading the front-line service team to provide professional and thoughtful services, and effectively improving guest satisfaction and loyalty.?
全面負責酒店餐廳的日常運營及現場管理工作，協助餐飲總監落實品牌標準，確保服務質量、餐飲出品及現場環境的一致性，帶領一線服務團隊提供專業貼心的服務，有效提升賓客滿意度及忠誠度。

Key Responsibilities 崗位職責
Oversee the daily on-site operation of the restaurant, strictly implement luxury hotel brand service standards, standardize service processes, and ensure that every guest receives consistent, professional and thoughtful service.?
全面負責餐廳日常現場運營，嚴格執行奢華酒店品牌服務標準，規范服務流程，確保每位賓客都能獲得一致、專業、貼心的服務體驗。
Lead, manage and supervise the front-line service team (including servers, hosts/hostesses, cashiers, etc.), responsible for staff scheduling, daily training, work supervision and performance assessment, improve team service skills and professional quality, and maintain a positive working atmosphere.?
帶領、管理并監督一線服務團隊（含服務員、迎賓員、收銀員等），負責人員排班、日常培訓、工作督導及績效考核，提升團隊服務技能與專業素養，維持積極的工作氛圍。
Assist in controlling food and beverage product quality, check the presentation and taste of dishes and beverages on a daily basis, communicate with the kitchen team in a timely manner to handle product quality problems, and ensure that the product meets brand standards.?
協助把控餐飲出品質量，每日檢查菜品、酒水的擺盤及口感，及時與后廚團隊溝通處理出品質量問題，確保出品符合品牌標準。
Handle guest complaints and on-site emergencies in a timely and properly manner, record guest feedback, report to the F&B Director regularly, and put forward suggestions for service optimization to protect the hotel’s brand reputation.?
及時、妥善處理賓客投訴及現場突發事件，記錄賓客反饋，定期向餐飲總監匯報，并提出服務優化建議，維護酒店品牌聲譽。
Assist in implementing cost control measures, supervise the use of tableware, consumables and materials, reduce waste, and assist the F&B Director in completing departmental revenue and profit indicators.?
協助落實成本控制措施，監督餐具、耗材及物料的使用，減少浪費，協助餐飲總監完成部門營收及利潤指標。
Cooperate with the F&B Director and marketing department to carry out restaurant themed activities and promotional campaigns, participate in activity execution and on-site coordination, and help expand customer sources.?
配合餐飲總監及市場部開展餐廳主題活動及促銷活動，參與活動執行與現場協調，助力拓展客源。
Strictly abide by food safety, hygiene and epidemic prevention regulations, supervise the daily cleaning and disinfection of the restaurant, ensure the cleanliness of the dining environment and the safety of food and beverages, and ensure compliant operation.?
嚴格遵守食品安全、衛生防疫相關規定，監督餐廳日常清潔消毒工作，確保用餐環境整潔及餐飲食品安全，保障運營合規。
Complete other tasks assigned by the F&B Director and the hotel management team.?
完成餐飲總監及酒店管理層交辦的其他工作任務。
Job Requirements 任職要求
College diploma or above; major in Hospitality Management, Tourism Management, Catering Management or related is preferred. Minimum 2 years of management experience in restaurants of luxury / 5-star hotels.?
大專及以上學歷，酒店管理、旅游管理、餐飲管理等相關專業優先；2年以上奢華/五星級酒店餐廳管理經驗。
Familiar with luxury hotel restaurant operation standards and service processes, proficient in basic food and beverage knowledge and wine knowledge, with certain cost control awareness and team management experience.?
熟悉奢華酒店餐廳運營標準及服務流程，精通基礎餐飲知識及酒水常識，具備一定的成本控制意識及團隊管理經驗。
Good command of English (listening and speaking), able to communicate with international guests smoothly; neat and decent appearance, strong service awareness, and excellent communication, coordination and problem-solving skills.?
具備良好的英語聽說能力，可熟練與外籍賓客溝通；形象整潔得體，服務意識強，具備優秀的溝通協調及問題解決能力。
Strong pressure resistance, able to adapt to flexible working hours including weekends and public holidays, with a rigorous work attitude and strong sense of responsibility.?
抗壓能力強，能適應彈性工作時間（含周末及節假日），工作態度嚴謹，責任心強。
Identify with luxury hotel service philosophy, pay attention to details and service quality, have strong execution ability, and be able to strictly implement hotel rules and brand standards.?
認同奢華酒店服務理念，注重細節與服務品質，執行力強，能嚴格執行酒店規章制度及品牌標準。
Familiar with food safety and hygiene related regulations, with basic emergency handling capabilities.?
熟悉食品安全衛生相關規定，具備基礎的應急處理能力。

敦煌碧玥酒店（Jangala Dunhuang）是 SLH 全球奢華精品酒店聯盟成員，亦是西北地區標桿性奢華精品酒店。酒店坐落于古絲綢之路要沖，背靠鳴沙山、懷抱戈壁綠洲，以 “心之綠洲” 為核心理念，將絲路文化、敦煌藝術與國際頂級旅居標準相融，打造隱于沙漠的奢華秘境。作為 SLH 全球成員酒店，我們秉持國際化視野與嚴苛品牌標準，堅持高端定制化服務、藝術化空間體驗與精細化運營管理，為全球高凈值賓客提供超越期待的旅居體驗，也為每一位團隊成員提供國際化平臺、專業化發展空間與奢華品牌職業舞臺。Jangala Dunhuang is an esteemed member of Small Luxury Hotels of the World (SLH) and a benchmark luxury boutique hotel in Northwest China. Nestled at the crossroads of the ancient Silk Road, backed by the Mingsha Mountain and embraced by the desert oasis, we take “Inner Oasis” as our core philosophy, integrating Silk Road culture, Dunhuang art and international top hospitality standards to create a secluded luxury sanctuary in the desert. As a global SLH member, we uphold international vision and strict brand standards, featuring high-end customized service, artistic spatial experience and refined operation management. We offer exceptional experiences for global high-net-worth guests, as well as an international platform, professional development and a luxury brand career stage for every team member.