Jobs職位招聘
- 職位性質(zhì)：全職
- 工作地區(qū)：浙江省紹興市
- 招聘人數(shù)：若干
- 學(xué) 歷：不限
- 工作經(jīng)驗(yàn)：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計(jì)算機(jī)能力：不限
- 語(yǔ)言要求：不限
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷：不限
- 薪資待遇：3.5千-4千
- 職位有效期：2026-03-12至2026-04-11
職位：Host 中/西餐廳服務(wù)員(急)
崗位職責(zé)/職位描述
· Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
· 按照部門(mén)的規(guī)范和程序提供高標(biāo)準(zhǔn)的餐飲服務(wù)。
員工團(tuán)隊(duì)
· Communicates to his/her superior any difficulties, guest comments and other relevant information
· 與上級(jí)領(lǐng)導(dǎo)交流有關(guān)疑難，客人意見(jiàn)和其它相關(guān)信息。
· Establishes and maintains effective employee working relationships
· 與員工建立并保持良好的工作關(guān)系。
· Attends and participates in daily briefings and other meetings as scheduled
· 參加和參與每日的例會(huì)和其它計(jì)劃好的會(huì)議。
· Attends and participates in training sessions as scheduled
· 參加和參與計(jì)劃好的培訓(xùn)課程。
賓客體驗(yàn)
· Prepares for service by ensuring:
· 確保部門(mén)的以下各項(xiàng)工作就緒為客人提供服務(wù)：
o Grooming is impeccable and in accordance with personal presentation standards
o 遵守個(gè)人儀表儀容規(guī)范著裝無(wú)可挑剔
o Outlet equipment is clean
o 設(shè)備干凈
o Equipment is sorted and stored
o 設(shè)備分類(lèi)且存放好
o Glassware is polished
o 玻璃器皿擦亮
o Flatware is polished
o 擦亮餐具
o China is clean
o 清潔瓷器
o Waiter stations are prepared
o 準(zhǔn)備好服務(wù)臺(tái)
o Tables are set
o 擺設(shè)好餐臺(tái)
o Reservations are read and familiarized
o 閱讀并熟悉預(yù)訂
o Special occasions are ready
o 準(zhǔn)備好特別活動(dòng)
o Music is on
o 放音樂(lè)
o Lighting is on
o 開(kāi)燈
o Carries out effective service by ensuring:
o 高效的提供服務(wù)：
o Guests are greeted and seated
o 迎賓并安排客人就坐
o Daily specials are explained and upsold
o 說(shuō)明并推銷(xiāo)每日特價(jià)
o Food orders are processed accurately
o 準(zhǔn)確的下餐單
o Trays and tray jacks are effectively used
o 有效的利用托盤(pán)和托盤(pán)架
o Food orders are taken quickly
o 快速的為客人寫(xiě)餐單
o Payment methods are handled accurately
o 正確的處理付款方法
o Working areas are cleaned and re-set quickly
o 快速的清潔工作區(qū)和重新布置
o Bar is clean
o 清潔的酒吧
o Used ashtrays are regularly cleaned
o 定時(shí)清理用過(guò)的煙灰缸
o Guests are conversed with in relation to the food and beverage products
o 與客人談?wù)撚嘘P(guān)的餐飲產(chǎn)品
· Carries out effective beverage service by ensuring:
· 通過(guò)確保以下內(nèi)容高效的提供飲品服務(wù)：
o Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
o 遵守酒精飲料服務(wù)歸定，推銷(xiāo)飲料并定時(shí)為客人續(xù)酒。
o Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
o 與客人談?wù)撈咸丫疲ㄒ馄咸丫频钠贩N和風(fēng)格，寫(xiě)單和為客人送酒
o Promoting and selling cocktails to guests
o 向客人推銷(xiāo)雞尾酒
o Making and presenting cocktails
o 調(diào)配和裝飾雞尾酒
o Coffee and tea is served hot and in accordance with standard
o 按規(guī)范提供熱的咖啡和茶
企業(yè)責(zé)任
· Take appropriate action to resolve guest complaints
· 正確處理客人的投訴。
· Food and beverage stock is stored in relation to hotel procedures
· 按照酒店的規(guī)定存儲(chǔ)餐飲存貨。
· Performs related duties and special projects as assigned
· 承擔(dān)相關(guān)的職責(zé)和安排的特別項(xiàng)目。
