1.參加餐廳例會,每天召開餐前會,安排當(dāng)日工作重點,及時傳達(dá)上級指示。
2.按工作程序做好與西餐廳及廚房、飲料部關(guān)系,及時對部門間爭議提出界定要求。
3.按月制訂經(jīng)營目標(biāo)和工作計劃,報批通過后執(zhí)行。
4.制訂服務(wù)領(lǐng)班,侍酒員崗位描述,界定其工作范圍。
5.巡視、監(jiān)督、檢查報西餐廳經(jīng)理批準(zhǔn)執(zhí)行。所屬員工的各項工作。
6.定期聽取員工的述職,并對其做出工作評定。
7.根據(jù)工作需要調(diào)配服務(wù)領(lǐng)班和侍酒員工作崗位,報西餐廳經(jīng)理批準(zhǔn)執(zhí)行。
8.掌握西餐廳工作情況和有關(guān)數(shù)據(jù)。
9.搞好客人關(guān)系,處理顧客投訴。
10.填寫服務(wù)領(lǐng)班和員工過失單和獎勵單,按程序執(zhí)行獎懲。
11.定期向西餐廳經(jīng)理述職,及時解決下級工作爭議。
12.關(guān)心所屬員工的思想、工作和生活。
【崗位要求】
高中及以上學(xué)歷
1-2年以上酒店領(lǐng)班主管職位的工作經(jīng)驗。
領(lǐng)導(dǎo)才能、培訓(xùn)技巧、組織能力。
性格開朗外向、積極的工作態(tài)度。
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關(guān)于美爵美爵酒店及度假酒店為賓客提供富有想象空間、充滿探索趣味的酒店體驗,新鮮而富有魅力的居住體驗吸引了各地游客。美爵于近20年前在亞太區(qū)開設(shè)首家酒店,目前,旗下有超過50家酒店,每一家美爵酒店都結(jié)合了當(dāng)?shù)匚幕瘋鹘y(tǒng),擁有極具當(dāng)?shù)仫L(fēng)情的佳肴和藝術(shù)設(shè)計。美爵的旗艦酒店包括印度邁索爾美爵酒店、巴西貝倫美爵酒店和巴西里約熱內(nèi)盧里約中心美爵酒店。美爵所屬的雅高集團(Accor)為國際領(lǐng)先的全方位服務(wù)酒店集團,通過位于全球100個國家的4,800家酒店、度假酒店以及住宅,提供獨特并充滿意義的體驗。About Grand MercureGrand Mercure Hotels & Resorts tempts travelers with a charming and inviting hotel experience that appeals to their imagination and insatiable sense of discovery. With its debut in Asia Pacific nearly 20 years ago, the Grand Mercure network consists of more than 50 hotels that embrace cultural tradition, locally influenced cuisine and inspired artistic expression. Flagship hotels include Grand Mercure Mysuru in India, Grand Mercure Belem Do Para in Brazil and Grand Mercure Rio de Janeiro Riocentro in Brazil. Grand Mercure is part of Accor, a world-leading augmented hospitality group offering unique and meaningful experiences in 4,800 hotels, resorts, and residences across 100 countries.grandmercure.com | group.accor.com上海臨港美爵酒店,坐落于上海市奉賢區(qū)臨港新片區(qū),毗鄰上海海灣國家森林公園,與藍(lán)灣購物中心相連,酒店地理位置優(yōu)越,靠近新四平公路,距離G1501,S2高速公路入口僅10分鐘車程,距離上海海昌海洋公園和上海迪斯尼樂園約30分鐘車程。酒店擁有212間設(shè)計風(fēng)格現(xiàn)代的客房與套房,客房內(nèi)設(shè)施設(shè)備齊全,全景落地玻璃窗采光自然,酒店內(nèi)設(shè)有優(yōu)質(zhì)的餐飲,分別是優(yōu)雅的全日制西餐廳鈴蘭,舒適溫馨的大堂吧,以及簡約明亮中餐廳蘇先生海鮮。2000平方米靈活會議空間,滿足賓客不同的宴會需求。室內(nèi)健身房和泳池,設(shè)施齊全,環(huán)境干凈整潔,滿足賓客的日常健身需求。Grand Mercure Shanghai Lingang is located in Shanghai Lingang Special Area of the Shanghai Pilot FTZ, and is adjacent to the Shanghai Haiwan Forest Park and connect to the Lanwan Shopping Mall. The Hotel is nearby Xinsiping Road. Its location is superior, only 1minutes’ drive to the expressway entrance of G1501 and S2. And 30 minutes’ drive to Shanghai Haichang Ocean Park and Shanghai Disney ResortThe hotel features 212 contemporary guestrooms and suites with nature views. Hotel is equipped with excellent dinning facilities, include All-Day-Dinning Restaurant - Bluebell, Lobby Bar and Chinese Restaurant - Mr. Su Seafood. Grand Mercure is an ideal location for memorable functions and business meetings, with 2,000 square meters of event space for different needs. Enjoy our indoor fitness center and swimming pool as part of your recreation time.雅高美爵酒店 - 完美融合當(dāng)?shù)仫L(fēng)情于普遍提供的熱情招待的高端酒店Grand Mercure - Endeavors to incorporate traditional cultural elements from the region where its hotels are located. —— 我們的特色 Character —— 純正 - 美爵提供的純正體驗?zāi)軌蜃屬e客融入當(dāng)?shù)厣預(yù)uthentic - Grand Mercure offers genuine and authentic experiences that connect guests to the locale. 安心 - 美爵始終致力于呈獻(xiàn)值得賓客信賴的優(yōu)質(zhì)體驗Reassuring - Grand Mercure provides a consistently high-quality experience that guests trust and believe in.精致 - 美爵彰顯著精致優(yōu)雅的經(jīng)典風(fēng)范Re?ned - Grand Mercure exudes the elegance and ?nesse of a timeless classic.熱情 - 美爵營造的宜人環(huán)境讓賓客感到舒適放松,賓至如歸Warm - Grand Mercure creates inviting environments where guests feel welcome and at ease in their surroundings.