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哈爾濱索菲特大酒店| 招聘職位

    職位:BQT Supervisor 宴會主管

  • 職位性質:全職
  • 工作地區:黑龍江省哈爾濱市
  • 招聘人數:1人
  • 學  歷:高中
  • 工作經驗:不限
  • 提供食宿:提供食宿
  • 年齡要求:不限
  • 計算機能力:不限
  • 語言要求:不限
  • 國際聯號工作經歷:不限
  • 薪資待遇:3千-4千
  • 職位有效期:2026-05-15至2026-08-13

崗位職責/職位描述

Primary Responsibilities 主要職責

·Responsible for overall supervision and coordination of all activities of personnel engaged in operation of the Banquet Department.

·Assist in overseeing and directing all aspects of the Banqueting Department and its overall operation. In the absence of the Manager and asst. Manager assume full responsibility in the food & beverage and function operation of the entire Banqueting Department.

·Controls part-timers hired for specific functions and checks attendance of all permanent and casuals.

·Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.

·Makes frequent suggestions to Management in reference to improvement of general operation, cost control and profitability.

·Maintains establishment of par stock for operating supplies to ensure smooth operation.

·Participates in daily briefings and monthly communication meetings to discuss various aspects of service and preparation.

·Follows control procedures for billing before and after service.

·Implements and enforces safety regulations and house rules.

·Attends to guest complaints, requests or inquiries regarding food and services and immediately takes all required corrective measures.

·負責全面監督、計劃、控制及協調宴會部各方面的工作。

·在宴會經理和副經理缺席時一定要全身心地直接負責整個部門的安全正常運營。

·負責管理特殊宴會的臨時工,并檢查所有員工的出勤情況。

·記錄銷售額、客戶投拆、解決方法及有關人員及設備情況,以備查詢。

·向領導提出建議,以提高工作效率,達到增源節流的目的。

·保持足夠存貨以確保本部的正常運營。

·參加每日的晨會,通過每月的交流會議來討論有關服務及準備工作等方面的問題。

·服務前后,按照走單程序。

·加強安全意識及內部的規章制度。

·關注客人對飯菜及服務的投拆、要求和需求,并立即采取有效措施。

Knowledge and Experience 知識和經驗

·Strong sense of service

·Good communication skills

·較強的服務意識

·良好的溝通能力