哈爾濱索菲特大酒店| 招聘職位
- 職位性質：全職
- 工作地區：黑龍江省哈爾濱市
- 招聘人數：1人
- 學 歷：大專
- 工作經驗：3年以上
- 提供食宿：提供食宿
- 年齡要求：25-35
- 計算機能力：熟練
- 語言要求：英語(熟練)
- 國際聯號工作經歷：不限
- 薪資待遇：4千-5千
- 職位有效期：2026-03-17至2026-07-07
職位：前臺夜班主管(已停止招聘)
崗位職責/職位描述
確保領班和前臺接待按照程序完成日常工作。
確保所有設備日常運轉，必要時聯系工程部和電腦房。
監督前臺房價和匯率指示屏每日更新。
確保每日更新信息版。
利用領導技能有效的鼓勵激進員工。
每日查詢可賣房態以確保每日升級銷售。
確保前臺領班每日查看應退房。
協助前臺經理進行部門培訓，定期進行檢查。
?確保每日記錄交接本，以將信息交至下一班次，從而跟進。
協助前臺經理跟進并解決卡單。
協助更新前廳部待解決賬目報表并跟進。
每日將登記客人信息輸入公安局系統。
確保前臺領班正確查看入住登記表。
確保部門工作區域整潔有序。
To ensure that the Captain and receptionist shift procedures and duties are completed on time and correct.
Ensure that all the equipments are working properly on a daily basis and coordinate with the Engineering or IT Department if necessary.
Ensure that the daily update of the reception screen showing today’s rate and exchange rate.
To ensure that information’s board are maintained up-to-date.
Use supervision skills effectively to encourage and motivate staff.
Check the daily room availability in order to establish daily up-sell strategy.
Ensure the due out are check by the Front Desk Captain.
Assist the Front Desk Manager for section training to Ambassador and make regular check with them.
Maintain a daily log book in order to pass on all information to the next shift and issue to follow up.
Coordinate with the Front Desk Manager to follow up and settle all Post Master account.
Assist keep update Front Office Pending account report and follow up.
Input daily register guest into the PSB system.
Ensure that all registration forms are correctly checked by the Front Desk Captain.
Ensure that the sections areas are maintained in a clean and business-like manner environment.
