- 職位性質(zhì)：全職
- 工作地區(qū)：蘇州市昆山市
- 招聘人數(shù)：1人
- 學(xué) 歷：大專
- 工作經(jīng)驗：1年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：良好
- 語言要求：英語(良好)
- 國際聯(lián)號工作經(jīng)歷：不限
- 薪資待遇：5千-6千
- 職位有效期：2026-03-13至2026-06-11
職位：賓客服務(wù)主管
崗位職責(zé)/職位描述
· Conducts shift briefings to ensure hotel activities and operational requirements are known
·?進(jìn)行有效的交接班簡報工作，以明確酒店活動和運營要求
·?Supervise front desk operations during assigned shift including:
·?在當(dāng)班期間監(jiān)督前臺運營情況，包括：
??Maintenance of guest information
??維護客戶信息
??Maintenance of information about local events
??維護當(dāng)?shù)鼗顒拥男畔?/p>
??Compile occupancy statistics
??統(tǒng)計入住情況
??Supervise group bookings
??監(jiān)督團隊預(yù)訂情況
??Assisting with serious complaints
??協(xié)助解決嚴(yán)重投訴問題
·?Supervise cashiering activities during shift including:
·?在當(dāng)班期間監(jiān)督收銀的活動，包括：
??Cash handling and banking procedure
??現(xiàn)金處理和銀行業(yè)務(wù)程序
??Dealing with irregular payments
??處理非正常的付款情況
? Instructing staff in credit policies and facilities
? 就信用政策和設(shè)備對員工進(jìn)行指導(dǎo)培訓(xùn)
??Instructing staff in cash security procedures
? 就現(xiàn)金安全程序?qū)T工進(jìn)行指導(dǎo)
??Carry out debtor control
? 實施應(yīng)收帳款控制
??Prepare reports
??準(zhǔn)備財務(wù)報告
? Supervise the cashiering system
? 對收銀系統(tǒng)實施監(jiān)管
·?Works with Superior on manpower planning and management needs
·?與上級領(lǐng)導(dǎo)一起進(jìn)行人力規(guī)劃和管理需求的討論
