- 職位性質(zhì)：全職
- 工作地區(qū)：蘇州市昆山市
- 招聘人數(shù)：1人
- 學(xué) 歷：大專(zhuān)
- 工作經(jīng)驗(yàn)：1年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計(jì)算機(jī)能力：良好
- 語(yǔ)言要求：英語(yǔ)(良好)
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷：不限
- 薪資待遇：5千-6千
- 職位有效期：2026-05-28至2026-08-26
職位：賓客服務(wù)主管
崗位職責(zé)/職位描述
· Conducts shift briefings to ensure hotel activities and operational requirements are known
·?進(jìn)行有效的交接班簡(jiǎn)報(bào)工作，以明確酒店活動(dòng)和運(yùn)營(yíng)要求
·?Supervise front desk operations during assigned shift including:
·?在當(dāng)班期間監(jiān)督前臺(tái)運(yùn)營(yíng)情況，包括：
??Maintenance of guest information
??維護(hù)客戶信息
??Maintenance of information about local events
??維護(hù)當(dāng)?shù)鼗顒?dòng)的信息
??Compile occupancy statistics
??統(tǒng)計(jì)入住情況
??Supervise group bookings
??監(jiān)督團(tuán)隊(duì)預(yù)訂情況
??Assisting with serious complaints
??協(xié)助解決嚴(yán)重投訴問(wèn)題
·?Supervise cashiering activities during shift including:
·?在當(dāng)班期間監(jiān)督收銀的活動(dòng)，包括：
??Cash handling and banking procedure
??現(xiàn)金處理和銀行業(yè)務(wù)程序
??Dealing with irregular payments
??處理非正常的付款情況
? Instructing staff in credit policies and facilities
? 就信用政策和設(shè)備對(duì)員工進(jìn)行指導(dǎo)培訓(xùn)
??Instructing staff in cash security procedures
? 就現(xiàn)金安全程序?qū)T工進(jìn)行指導(dǎo)
??Carry out debtor control
? 實(shí)施應(yīng)收帳款控制
??Prepare reports
??準(zhǔn)備財(cái)務(wù)報(bào)告
? Supervise the cashiering system
? 對(duì)收銀系統(tǒng)實(shí)施監(jiān)管
·?Works with Superior on manpower planning and management needs
·?與上級(jí)領(lǐng)導(dǎo)一起進(jìn)行人力規(guī)劃和管理需求的討論
