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崗位職責(zé)/職位描述

1. Check and update villa status.
檢查并更新別墅狀態(tài)
2. Assist the guest with check in and check out in villa
在別墅為客人辦理入住和退房
3. Assist the guest with packing and unpacking.
為客人提供打包和拆包服務(wù)
4. To see all personal needs of guests during their stay.
遇見(jiàn)并滿足客人的個(gè)性化需求
5. Assist the guest with personalized service such as making any reservation for dining, activities and spa.
為客人提供個(gè)性化服務(wù)，做預(yù)訂餐飲、活動(dòng)和溫泉等
6. Assist the guests in planning their activities while in the resort.
為酒店客人建議或定制活動(dòng)
7. Record the guest’s personal preferences.
收集并記錄客人的喜好
8. Check villa/suite availability for guests who intend to extend their stay, up selling or for late check out.
檢查別墅的房間狀態(tài)，了解續(xù)住、延遲退房以及增銷(xiāo)的可利用的別墅