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• 五險一金
• 技能培訓
• 帶薪年假
• 崗位晉升
• 管理規范
• 領導好
• 人性化管理
• 提供食宿
• 節日禮物
• 12%公積金

Duties and Responsibilities工作職責
·Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:
·在餐廳的前部迎接所有賓客和有可能的賓客，確保完成以下工作：
oEnsure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards
o確保在開始營業前餐廳準備就緒，侍應生和餐桌服務員都遵守開始營業規范。
oEnsure restaurant operating equipment is clean and in working order
o確保餐廳運營設備的清潔并正常工作。
oMaintaining impeccable uniform and personal presentation standards in accordance with hotel policy
o按照酒店的規定保持工服和個人儀表的高標準。
oWelcoming guests to the Restaurant, by using the Restaurant name
o迎客人光臨餐廳，使用餐廳的名稱。
oInquiring if they have a reservation and noting it in the reservation book if they do
o詢問客人是否有預訂，如有預定在預訂冊上做記錄。
oCreating a reservation for them with their dining preferences if they do not and noting it in the reservation book
o為客人登記預訂并注有用餐喜好，如客人沒有預訂則在預訂冊上記錄。
oBeing attentive to guest requests
o周到的滿足客人要求。
·Escort guests to their preferred table or reserved table and seat guests according to restaurant standards
·陪同客人前往喜歡的餐臺或預訂的餐臺，按餐廳標準安排客人就坐。
·Take telephone bookings and document in the Reservation book according to restaurant standards
·接聽電話訂位并按餐廳的規范在預訂冊上記錄。
· Train wait staff and bus staff in hostess standards
·按領位員的標準培訓員工。
·Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor
·周到的為客人服務，并盡可能解決客人的投訴，向上級領到報告所有事件。
·Maintain responsibility of cleanliness of hostess stations
·保持迎賓臺的清潔。
·Maintain responsibility of cleanliness of all menus and drink menus
·保持所有菜單和飲料單的清潔。
·Assist with beverage service
·協助飲料服務。
·Assist with food service
·協助食品服務。
·Maintain detailed knowledge of menu, including daily specials
·對菜單有具體的了解，包括每日特價。
·Ensure tables are cleared quietly and efficiently
·確保迅速且高效的清理餐桌。
·Carry food and beverage trays in a safe manner to minimize breakages
·安全的舉餐盤使破損。
·Complete dockets accurately and clearly
·準確和清楚的填寫收據。
·Maintain current information on all general activities of the hotel
·了解當前酒店所有的活動。

QUALIFICATIONS AND REQUIREMENTS任職要求
Required Skills –
技能要求
·Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
·完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。
·Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
·持有當地政府規定的含酒精飲品知識課程證書或食品服務許可證或有效的健康或食品上崗證。
·Able to read and write English
·能夠讀寫英語。
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Qualifications –
學歷
·High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field.
·高中或酒店管理，餐飲或相關領域的職業證書。
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