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Duties andResponsibilities工作職責
·????????Deliver Food and Beverageservice of high standard and in accordance with departmental standards andprocedures
·????????按照部門的規范和程序提供高標準的餐飲服務。
·????????Develop departmental standardsand procedures to promote salesmanship, beverage creativity and profit
·????????為銷售，飲品創新和利潤制定部門的規范和程序。
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·????????Communicates to his/hersuperior any difficulties, guest comments and other relevant information?
·????????與上級領導交流有關疑難，客人意見和其它相關信息。
·????????Delivers daily briefings andattends other Food and Beverage meetings as scheduled
·????????召開每日例會和參加計劃好的餐飲部會議。
·????????Delivers prepared trainingsessions in line with a departmental monthly calender
·????????按照部們的月度活動日歷提供制定的培訓課程。
·????????Prepares for service byensuring the department’s:
·????????確保部門的以下各項工作就緒為客人提供服務：
o???Grooming is impeccable and inaccordance with ICHG personal presentation standards
o???遵守洲際酒店集團的個人儀表儀容規范著裝無可挑剔
o???Equipment is clean
o???設備干凈
o???Equipment is sorted and stored
o???設備分類且存放好
o???Glassware is polished
o???玻璃器皿擦亮
o???Requirements for specialoccasions are ready
o???特別活動的要求準備就緒
o???Music is on
o???放音樂
o???Lighting is on
o???開燈
o???Outlet is ready for service andguest comfort
o???酒吧準備就緒為客人提供舒適的服務。
·????????Carries out effective serviceby ensuring all staff are aware of their role in:
·????????確保所有員工了解自己的職責高效的提供服務：
o???Greeting and seating guests
o???迎賓并安排客人就坐
o???Explaining and up-selling dailybeverage specials
o???說明并推銷每日的特價飲料
o???Processing food ordersaccurately
o???準確的下食品單
o???Using trays and tray jackseffectively
o???有效的利用托盤和托盤架
o???Quickly taking food andbeverage orders
o???快速的為客人寫餐飲訂單
o???Ensuring payment methods arehandled accurately
o???確保準確的處理付款方式
o???Ensuring working areas arecleaned and re-set quickly
o???確保工作區快速的清潔和重新擺放整齊
o???Ensuring the bar is clean
o???確保吧臺干凈
o???Regularly cleaning ashtrays
o???定時清理煙灰缸
o???Conversing with Guests inrelation to the food and beverage products
o???與客人交談有關的餐飲產品
·????????Carries out effective beverageservice by ensuring:
·????????通過確保以下內容高效的提供飲品服務：
o???Beverages are up-sold andregularly replenished, abiding by responsible alcohol service regulations
o???遵守酒精飲料服務歸定，推銷飲料并定時為客人續酒。
o???Converse with Guests about wine,advising the types and styles of wine, taking wine orders and serving wine
o???與客人談論葡萄酒，建意葡萄酒的品種和風格，寫單和為客人送酒
o???Promoting and selling cocktailsto guests
o???向客人推銷雞尾酒
o???Making and presenting cocktails
o???調配和裝飾雞尾酒
o???Coffee and tea is served hotand in accordance with standard
o???按規范提供熱的咖啡和茶
·????????Patron care standards areadhered to by ensuring:
·????????通過確保以下方面遵守賓客服務規范：
o???Guests are advised on alcoholicbeverages
o???給予客人有關酒精飲料的建議
o???The strengths of alcohol isadvised and guests are advised as to their effect
o???告知客人酒精強度，并告訴客人對他們的影響。
o???Compliance with legalprovisions of local liquor codes
o???遵守法律規定和地方酒精飲品條例
o???Level of intoxication of guestsis assessed and appropriate action taken
o???評定客人的醉酒程度并采取必要的措施
o???Advise guest on the hotel’spolicy of smoking
o???通知客人酒店的吸煙規定
o???Monitor factors which interferewith the total experience of the guest
o???監測影響客人總體體驗的各方面工作
·????????Cellar operations are carriedout including:
·????????酒窖管理包括：
o???Correct use of refrigerationsystem
o???正確的使用冰箱系統
o???Effective operation of thepost-mix syrups bulk dispense system
o???有效的使用后混合桶裝糖漿分裝設備
o???Operating the beer reticulationsystem
o???使用啤酒過濾裝置
o???Adhering to stock controlprocedures
o???遵循存貨管理程序
·????????Take appropriate action toresolve guest complaints
·????????正確處理客人的投訴。
·????????Requisition bar items accordingto bar stocks
·????????根據酒吧存貨量領取酒吧物品。
·????????Train bar attendant, wait helpand bus help in basic beverage knowledge and beverage service
·????????為酒吧侍應生提供基本的飲料知識和飲料服務的培訓。
·????????Complete spillage report andsubmit to Food and Beverage manager at the Conclusion of each shift
·????????填寫灑酒單并在每班結束后交給餐飲經理。
·????????Assist the Food and BeverageManager to source and review outlet musicians
·????????協助餐飲經理尋找和審評音樂師。
·????????Assist to promote the musicians
·????????協助樂師的推廣工作。
·????????Design promotional materialwhich is aimed at increasing revenue, covers and profit for the Bar with theapproval of the Food and Beverage Manager
·????????設計以增加收入，人數和利潤為目的的酒吧宣傳材料，然后由餐飲經理審批。
·????????Works with Superior on manpowerplanning and management needs
·????????和上級領導一起進行人力規劃和管理需求。
·????????Works with Superior in thepreparation and management of the Department’s budget
·????????和上級領導一起編制和管理部門預算。
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酒店業--國際高端酒店/5星級
500-999人
中外合營(合資．合作)
北京臨空皇冠假日酒店，由洲際酒店管理集團管理，地處天竺空港經濟開發區，與中國國際展覽中心（新館）隔路相望，緊鄰城鐵15號線國展站和北京最大的高檔別墅住宅區。酒店距離首都國際機場僅15分鐘車程，并為客人提供免費的24小時機場巴士接送服務，每半小時一班（敬請撥打010-58108114提前預訂）。驅車前往望京商務區只需20分鐘，由機場高速驅車25分鐘即可抵達北京繁華的商業中心。酒店設施高檔、齊全，600間設計新穎的客房及套房為您提供“皇冠假日”水準的舒適享受。總面積達1700平米的宴會、會議場地以及能夠容納600人的戶外花園，不僅適合承辦大型商務會議、慶典活動，也是高檔雞尾酒會、中西式婚宴、各種小型會議的理想選擇。“皇冠假日會務總監”及其團隊一站式的專業服務，將確保您每個會議及活動的圓滿成功。酒店擁有3個風格迥異的餐廳，無論是本土客人還是國外來賓，無需遠行，即可在這里享用世界各地品種繁多的美食佳釀。在繁忙的工作和商務活動之余，客人可以體驗我們的酒吧、健身中心、室內恒溫泳池及戶外網球場等休閑娛樂設施，釋放一天的壓力與疲憊。? ?面試須知：郵件地址：hr-recruitment@cpairportbj.com面試時間：周一至周五10:00-16:00面試地點：酒店人力資源部面試需帶資料：身份證原件、一張一寸彩色照片乘車路線：1.乘坐地鐵15號線到國展站下，C口出，往南1000米左手邊即是；2.東直門外乘坐公交850或943到順義馬連店站下車即是；3.東直門站乘坐916西在順義馬連店站下車即是；4.在順義城區乘坐915路到馬連店道口站下車即是。
