- 職位性質：全職
- 工作地區：北京市
- 招聘人數：1人
- 學 歷：本科
- 工作經驗：3年以上
- 提供食宿：提供食宿
- 年齡要求：25-35
- 計算機能力：精通
- 語言要求：英語(精通)
- 國際聯號工作經歷：優先
- 薪資待遇：6千-8千
- 職位有效期：2026-04-13至2026-07-12
職位：Reservation Manager 預訂部經理
崗位職責/職位描述
PRINCIPAL RESPONSIBILITIES 主要職責
1.Inventory control and management: Maintain constant control over the hotel room inventory and how it is sold via each channel. Manage overbooking and inventory control to drive maximum revenue.
客戶數量的控制和管理：維持控制恒定的酒店客房數量以及它是如何通過每個渠道銷售。管理超額預訂以及客房數量控制以獲取收益最大化。
2.Standardization: maintain and monitor PMS standards for Opera. Maintain and monitor Yield system standards for Ideas. Maintain and monitor standards for Ezyield, Rate shopping tool, Opera Vision.
標準化：維護和監督管理Opera管理系統的標準。維護和監督Ideas收益管理系統的標準化。維護和監督管理Ezyield、價格銷售工具、Opera系統。
3.Systems: key user for revenue management system and PMS. Monitor all reservations/RM systems to ensure standards are in place. Maintain standards in CRS platform(SynXis) and ensure full functionality of all interfaces at all times. Resolve issues as they come up with assistance from the appropriate teams.
系統：收益管理系統及PMS的關鍵使用者。監督管理所有預/RM系統以確保恰當的標準。監督管理CRS平臺（Synxis）標準并確保任何時候所有功能正常對接。協助團隊成員解決他們提出的問題。
4.Central reservation System and Global Distribution Systems: maintain a strong understanding and control of all central reservation systems. Monitor channels to ensure the hotel maximizes their returns through these systems. Work closely with the property Director of Sales & Marketing and Revenue Management. Maintain consistency with property level inventory strategies and align with LHI Best Available Rate (BAR) pricing philosophy. Conduct property based audit for compliance on systems set up. Work with Sales Department for the RFP process in Lanyon. Assess Central Reservation Systems for possible changes, as required.
中央預訂系統及全球分銷系統：維持一個強有力的理解和控制所有中央預訂系統。通過這些系統監督管理所有渠道以確保回報最大化。與市場銷售總監及收益管理總監密切協作。監督管理系統的一致性。并且符合朗庭酒店最優房價標準。管理所屬財產，在符合審計的基礎上進行系統設置。與銷售部一起在Lanyon系統中完成RFD程序。按照規定，評定中央預訂系統發生的可能性變化。
5.Training and Development: Monitor and report on the Mystery Caller program. Create training programs where required to improve scores and the guest experience. Work to create and implement and Up Selling program. Help monitor compliance with 1865 and Frequent Flyer programs.
培訓與發展：監督管理和報告神秘客人的計劃。需要創造培訓以改進成績和客人的入住體驗。創建并實施升級銷售計劃。協助監督管理1865及常旅客飛行計劃。
6.Forecasting and Budgeting: Assist the Director of Revenue management as requested in both processes. Prepare forecast reports and daily pick up reports in the absence of Director of Revenue Management.
預測及預算：按照要求在預測及預算程序上協助收益管理總監。當收益管理總監缺席時準備預測報表和每日預訂兩報表。
7.Market Mix: Action hotel S&M strategies accurately through all channels to support the property to achieve optimal market mix to maximize revenues and profitability.
市場組合：通過所有渠道準確的執行酒店銷售策略以支持公司達到最理想的市場收入和利潤最大化的混合。
8.Miscellaneous Items: Assist Director of Revenue Management and/or Director of Sales & Marketing when required.
其他項：需要時協助收益管理總監和市場銷售總監。
9.Standardization and maximization of systems to facilitate meaningful reporting of consistent data.
運用一致的數據促進有意義的報告使系統標準化及最大化。
10.Standardization of policies and procedures in reservations.
預訂政策及程序標準化。
11.Systems champion for all systems relating to Revenue Management, PMS, channel distribution.
維護所有與收益管理，PMS及渠道分銷關聯的系統。
12.Pro-actively manage inventory to maximize revenue at all times.
積極管理客房銷售數量以確保收益最大化。
13.Perform others duties assigned by the management.
履行管理層按安排的其他工作職責。
