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職位描述
崗位職責(zé)
1.查看交班記錄，了解上一班的移交事項(xiàng)，并負(fù)責(zé)處理；
2.熟悉預(yù)訂資料，了解客情，尤其要記住即將來電的貴賓、常客的姓名，了解酒店的所有活動(dòng)；
3.熟悉酒店有關(guān)客房銷售的各項(xiàng)政策，向來店賓客推銷客房，努力爭取最好的經(jīng)濟(jì)效益；
4.熟練總臺(tái)各項(xiàng)專業(yè)業(yè)務(wù)和技能，搞好對客服務(wù)；
5.熟練掌握店內(nèi)信息，提供準(zhǔn)確的問訊服務(wù)；
6.負(fù)責(zé)為下榻酒店的賓客辦理入住登記手續(xù)；
7.負(fù)責(zé)客房鑰匙的管理和發(fā)放工作并嚴(yán)格遵守驗(yàn)證制度；
8.制作有關(guān)報(bào)表，為其它部門提供準(zhǔn)確的接待信息。
崗位要求
1.大專以上文化程度，流利的英語口語；
2.性格開朗、頭腦靈活、工作踏實(shí)，具有較強(qiáng)的服務(wù)意識(shí)、推銷意識(shí)和責(zé)任感；
3.通曉酒店各項(xiàng)對客政策、設(shè)施設(shè)備及服務(wù)種類以及總臺(tái)工作程度和規(guī)范。
年齡要求：20-35歲 
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你的綜合競爭力排名為第
名
立即溝通
酒店業(yè)--國際高端酒店/5星級(jí)
500-999人
中外合營(合資．合作)
Shanghai Shanghai global financial center and a transport hub with the world's busiest container port. Shanghai is a popular tourist destination renowned for its historical landmarks such as The Bund, City God Temple and Yu Garden as well as the extensive Lujiazui skyline and major museums including the Shanghai Museum and the China Art Museum. It has been described as the "showpiece" of the booming economy of mainland China.上海上海是全球經(jīng)濟(jì)中心，也是世界最繁忙的交通港口。外灘、城隍廟、豫園…上海也是著名的旅游勝地，還有陸家嘴的摩天大樓、上海博物館、中國藝術(shù)博物館。上海被譽(yù)為中國大陸經(jīng)濟(jì)蓬勃發(fā)展的典范。?HOTEL LOCATIONThe hotel is located in the center of Changning CBD and is directly connected to Metro Line 2,3&4 Zhongshan Park Station. It only takes 5 station, 18 minutes from hotel? ?to Hongqiao Airport Terminal 2 by Metro Line 2 and 50 minutes from Pudong International Airport. This iconic building is integrated with an office block and a large shopping complex.地理位置酒店地處上海商圈中心，直接與軌道交通2、3、4號(hào)線中山公園站相連接，乘坐地鐵2號(hào)線前往虹橋機(jī)場2號(hào)航站樓只需5站20分鐘；同線也可便捷前往浦東國際機(jī)場。這座標(biāo)志性建筑融合了辦公大樓與一家超大型復(fù)合式購物中心。如此優(yōu)越的地理位置一定能讓您在旅程中發(fā)現(xiàn)驚喜。?SKY LOBBYA 60-storey tower with a breathtaking Sky Lobby on 25th Floor.空中景觀大堂酒店空中大堂位于這座60層地標(biāo)性建筑的第25層。?DUPLEX CLUB LOUNGEA?superb dual-level Club Lounge on the 58th and 59th floor.復(fù)式行政酒廊絢麗復(fù)式酒廊位于酒店58至59層。?PREMIUM ROOMA total of 667 guess rooms occupying the top 35 floors of the 60-storey building, including 405 Deluxe Rooms, 114 Club Rooms, 91 Premium Rooms, 57 Suite Rooms, 211 Twin Rooms, 446 King Rooms, ranging from 36 to 65 square meters.豪華景觀房酒店共擁有667間客房，位于60層大廈的25層以上。客房包括405間豪華房，114間行政房，91間豪華景觀房，57間套房，221間雙床房，446間大床房。面積從36至65平方米不等。?ZPARK BAREnjoy our innovative range of the latest cocktails or choose an old favorite from the menu.擇酒吧現(xiàn)場樂隊(duì)表演配以世界各地精選手工酒品，使忙碌一天的您可在此放松心情并開啟別樣的美妙夜晚！?ZPARK COFFEESpoil yourself with range of 60 global coffees, made just the way you like it and enjoy the freshest seasonal fare.擇咖啡廊擇咖啡廊將商務(wù)、休閑完美結(jié)合。除了每日新鮮烘焙的蛋糕及甜點(diǎn),更為您奉上各類精選風(fēng)味咖啡，高品質(zhì)中國茶，美味三明治、沙拉及甜品。?AZUR RESTAURANTDine in a sleek and contemporary environment with traditional European touches. We serve dishes from the coast line of Italy, France, Spain and Portugal. 祖藍(lán)餐廳中山公園周邊唯有的休閑時(shí)尚歐式餐廳，帶您領(lǐng)略健康、新鮮的地中海風(fēng)情美味。?GRAND BALLROOM1,250 square meters floor space, it is one of the largest Ball Room in Puxi. Newly equipped 3 high-tech LED screens providing you with a fantastic visual and auditory????? experience .宴會(huì)廳? 擁有面積為1250平方米浦西最大的宴會(huì)廳之一,全新配備的三個(gè)超大高清LED屏幕,定會(huì)給您奉上一場完美的視聽盛宴。?MEETING FACILITIES AND SERVICE8 meeting rooms that features natural lighting. A designated Event Manager just for you.會(huì)議設(shè)施及服務(wù)8間自然采光會(huì)議室，專屬宴會(huì)統(tǒng)籌經(jīng)理悉心為您服務(wù)。?HEALTH CLUBHealth Club located on the 12F of the hotel. Well - appointed facilities include in-door swimming pool, Jacuzzi, Sauna?is?furnished with TECHNOGYM wellness facilities.健身中心健身中心位于酒店12層。健身中心環(huán)境舒適、設(shè)施齊備，包括室內(nèi)游泳池，按摩池，桑拿，蒸汽房健身房，健身房內(nèi)全部配備TECHNOGYM高端健身設(shè)備。"Marriott International Inc. is an equal employer committed to employing a diverse workforce."萬豪國際公司是一個(gè)致力于使用多樣化勞動(dòng)力的平等雇主。???
