- 職位性質：全職
- 工作地區：上海市黃浦區
- 招聘人數：若干
- 學 歷：大專
- 工作經驗：3年以上
- 提供食宿：食宿面議
- 年齡要求：不限
- 計算機能力：不限
- 語言要求：英語(良好)
- 國際聯號工作經歷：不限
- 薪資待遇：1萬-1.5萬
- 職位有效期：2026-05-21至2026-08-19
職位：資深銷售經理(MICE&Corporate)
崗位職責/職位描述
Duties and Responsibilities工作職責
FINANCIAL RETURNS財務回報
?Develop deep understanding and knowledge of key sectors targeted by hotel, and gain sectorial/account expertise when necessary to maximise lead conversion rate
?確保及時跟進,與客戶領導為了追求業務驅動轉換的最高水平
?Ensure the timely follow up and pursuit of business with customers’ leads in order to drive the highest levels of conversion
?發展關鍵領域的深刻理解和知識酒店的目標,并在必要時獲得分類/賬戶專業知識最大化導致轉化率
?Conduct and/or assist Sales team in customer negotiation process
?行為和/或協助銷售團隊客戶談判進程
?Conduct proposal negotiation process and assist Business Development team where necessary
?進行提議談判進程和在必要時協助業務開發團隊
?Handle contract signing process
?處理合同簽署流程
?Update lead status in relevant systems and communicate lead status to relevant Business Development staff （e.g. account owner）
?更新相關系統中領導地位和領導地位相關的業務開發人員溝通（如帳戶所有者）
PEOPLE員工團隊
?Team up with counterpart Event Management staff to deliver sector/customer specific services when appropriate
?處理員工日常銷售事務，計劃并分配工作，為團隊成員設立工作績效目標。
?Communicate to his/her superior any issues encountered and other relevant information
?為員工提供教導、輔導并給予定期反饋，幫助解決各種員工矛盾，提升員工績效，并對員工表現優異之處予以認可。
?Attend and participate in and where appropriate, organise training sessions, daily briefings and other meetings as required
?對負責開發新客戶、維護現有客戶并執行各項銷售策略的整個銷售團隊進行教育與培訓。
?Where applicable, supervise, manage and train Sales Executives and Sales Coordinators in carrying out their responsibilities
?確保為員工提供適當的培訓，保證為他們配備完成工作所需的各種工具和設備。
?Where applicable, act as escalation point for clients and members of the Sales Team when issues are not solved at a proper level
?同其他部門經理協作，確保員工配備情況符合酒店客流量。
GUEST EXPERIENCE客戶體驗
?Process customer inquiry in accordance to specified service standards
?過程客戶調查按照指定的服務標準
?Develop and deliver relevant documentation to the customer
?開發和交付相關文檔給客戶
?Prepare and deliver site inspections for potential customers （when necessary）
?準備和為潛在客戶提供現場檢查（必要時）
RESPONSIBLE BUSINESS負責的業務
?Prepare and submit proposals
?準備和提交提案
?Ensure accurate and timely updating of an accurate record of all relevant activities and customer information in the provided Sales System （i.e. Delphi; Opera; etc.） for future reference and control purposes
?確保準確和及時更新準確記錄所有相關的活動和提供的銷售系統中客戶信息（例如Delphi;歌劇;等等）備查和控制的目的
QUALIFICATIONS AND REQUIREMENTS任職要求
Degree or Diploma, and at least 3 years of relevant experience in customer relations in Hospitality or a related service industry. Type and level of experience required may vary slightly based on size and complexity of operation.
學位或學歷,至少3年相關經驗的酒店或相關服務行業的客戶關系。類型所需的經驗和水平可能有輕微的大小和復雜性的基礎上操作。
Expected to possess the following skills:
將具備以下技能:
?Good communication and negotiation skills
?良好的溝通和談判技巧
?Ability to take initiative, meet deadlines and commitments, and complete tasks and projects as required.
?積極主動,滿足期限和承諾,按要求完成任務和項目
?Strong organisational skills required to maintain electronic and paper filing systems
?強大的組織能力需要維護電子和紙質文件系統
?Maintain a high level of knowledge pertaining to policy and procedure and communicates knowledge effectively to all personnel when applicable.
?維持一個高水平的知識有關政策和程序和通信知識有效地適用時所有人員
?Demonstrates clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management and team members as well as producing reports
?演示清晰和有效的口頭和書面表達能力為目的的獲取和傳遞信息給客戶,技術人員,管理和團隊成員以及生產報告
?Excellent PC skills （including MS Office）
?優秀的電腦技能（包括辦公軟件）
