- 職位性質:全職
- 工作地區:廣東省深圳市
- 招聘人數:1人
- 學 歷:不限
- 工作經驗:不限
- 提供食宿:不限
- 年齡要求:不限
- 計算機能力:不限
- 語言要求:不限
- 國際聯號工作經歷:不限
- 薪資待遇:4.5千-4.8千
- 職位有效期:2026-04-23至2026-08-07
職位:Front Desk Agent 前臺接待員(J10732)
崗位職責/職位描述
工作職責:Access all function of computer system according to established procedures and standards.根據已建立的程序和標準訪問電腦系統的所有功能。Process all guest check-ins according to established hotel requirements. 根據酒店的政策和程序為所有客人辦理入住。Confirm reservation in system and review all noted information.在系統里確認所有預定信息。Uploading guest information to PSB system appropriately.向公安系統準確上傳住店客人的身份信息。For guests without a reservation, sell a room type according to guest preference.為沒有預定的客人銷售酒店的房間。Register guest in PMS and generate a registration card.在系統里為客人做登記并生成入住登記單。Verify registration card information with guest.跟客人確認入住登記單上的信息。Obtain back-up information for guest credit/payment method and put into PMS; collect cash when designated.獲取客人信用卡信息并輸入系統;收取足夠的現金押金。Communicate V.I.P. arrivals to designated personnel for escort and delivery of amenities.協調重要客人的預抵情況并安排專人指引及禮遇派送。Process express check-outs throughout the shift.辦理快速退房。Check out guest in PSB system.將退房的客人及時的在公安系統里面退宿。Handle requests for late checkouts according to established hotel procedures根據酒店程序處理客人延遲退房的需求。Conduct group check-ins/outs according to established hotel procedures.根據酒店程序辦理團隊入住和退房。任職資格:Good communication skills良好的溝通能力;Basic English communication skills基本的英文溝通能力;Reaction ability and stress resistance反應能力和抗壓能力等
