- 職位性質(zhì)：全職
- 工作地區(qū)：廣東省深圳市
- 招聘人數(shù)：1人
- 學(xué) 歷：大專(zhuān)
- 工作經(jīng)驗(yàn)：不限
- 提供食宿：不限
- 年齡要求：不限
- 計(jì)算機(jī)能力：不限
- 語(yǔ)言要求：不限
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷：不限
- 薪資待遇：3.8千-4.2千
- 職位有效期：2025-10-29至2026-08-09
職位：Concierge 禮賓員(J11875)
崗位職責(zé)/職位描述
工作職責(zé)：
Answer guest questions and handle guest requests in a polite and efficient manner such as giving information, making a reservation for a tour, a restaurant or transportation, providing directions, confirming flight, etc. If needed, refer requests to relevant staff to ensure customer satisfaction.
以禮貌有效的方式回答客人的問(wèn)題處理客人的需求，如提供信息、旅游預(yù)訂、餐廳或交通的指引、確認(rèn)航班信息等。如需要，向有關(guān)員工尋求幫助以確保賓客滿意。
Keep updated of all information concerning the hotel services, local places of interest, restaurants, transportation, sport facilities, churches, shopping areas and all relevant information likely to be of guests’ interest in order to be able to answer guest requests and questions.
保持隨時(shí)更新有關(guān)酒店的所有信息，當(dāng)?shù)鼐包c(diǎn)、餐廳、交通、運(yùn)動(dòng)設(shè)施、教堂、購(gòu)物地信息，以及所有客人感興趣的信息，以便于能夠回答客人的需求和問(wèn)題。
Keep records, deliver and distribute all incoming and outgoing mails, faxes, messages and parcel addressed to current or future guests and hotel staff according to hotel procedures.
更具酒店程序記錄所有給目前在店客人及潛在客人的寄到及寄出的郵件、傳真、信息和包裹，包括酒店員工。
Maintain cleanliness and tidiness of desk area and replenish counters with brochures, magazines, city maps for guest availability.
保持禮賓臺(tái)區(qū)域的干凈整潔，補(bǔ)充供客人所需的酒店宣傳冊(cè)、雜志、城市地圖。
Any other duties, which may be assigned to them from time to time as directed by their Supervisor or Manager.
任何其他由所屬上司或經(jīng)理隨時(shí)指派的職責(zé)。
任職資格：
Hotel management or tourism management majors are preferred;
酒店管理或旅游管理專(zhuān)業(yè)優(yōu)先；
Have a basic understanding of the hotel industry and accept the job schedule;
對(duì)酒店行業(yè)有基本的認(rèn)知，接受該崗位班次；
Accepting interns with an internship period of six months or more;
接受實(shí)習(xí)生，實(shí)習(xí)期半年及以上；
Basic English communication skills,Cantonese proficiency is preferred;
基本的英文溝通，粵語(yǔ)流利更佳；
Clear mouth and healthy body;
口齒清晰，身體健康等
