- 職位性質：全職
- 工作地區：重慶市
- 招聘人數：1人
- 學 歷：大專
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：18歲以上
- 計算機能力：不限
- 語言要求：不限
- 國際聯號工作經歷：不限
- 薪資待遇：2千-3千
- 職位有效期：2026-05-13至2026-08-11
Job Responsibility:
崗位職責：
1.Answer guest questions and handle guest requests in a polite and efficient manner such as giving information, making a reservation for a tour, a restaurant or transportation, providing directions, confirming flight, etc.? If needed, refer requests to relevant staff to ensure customer satisfaction.
禮貌、高效地回答客人的問題和處理客人的要求，如提供信息、預訂旅游、餐廳或交通工具、指引方向、確認航班等。如有需要，向相關人員提出要求，確保客戶滿意。
2.Keep updated of all information concerning the hotel services, local places of interest, restaurants, transportation, sport facilities, churches, shopping areas and all relevant information likely to be of guests’ interest in order to be able to answer guest requests and questions.
隨時更新酒店服務、當地名勝、餐廳、交通、體育設施、教堂、購物區以及所有可能引起客人興趣的相關信息，以便能夠回答客人的要求和問題。
3.Keep records, deliver and distribute all incoming and outgoing mails, faxes, messages and parcel addressed to current or future guests and hotel staff according to hotel procedures.?
根據酒店程序，做好記錄，發送和分發所有的進/出郵件，傳真，信息和包裹給當前或未來的客人和酒店員工。
4.Upon requests, store guest luggage into the luggage storage room. Handle all luggage with care.?
根據客人的要求，將客人的行李存放在行李房。小心搬運所有行李。
5.Sell stamps for postcards and letters.
銷售明信片和信件的郵票。
6.Maintain cleanliness and tidiness of desk area and replenish counters with brochures, magazines, city maps for guest availability.
保持辦公桌區域的清潔和整齊，并為柜臺補充小冊子，雜志，城市地圖，以方便客人使用。
7.During Business Center’s closing time, send fax for guests.
在商務中心關閉期間，為客人發送傳真。
8.Any other duties, which may be assigned to them from time to time as directed by their Supervisor or Manager.
主管或經理不定時指派給任何其他職責。
Job Requirements:?
任職要求：
1.1?to 2 years experience as a Receptionist, Guest Relation Officer or Bell Boy in an international 5 star hotel preferable.
有1 - 2年在國際五星級酒店做前臺接待、客戶關系專員或行李員的工作經驗者優先。
2.Good Communication skills
良好的溝通技巧
